I recently ran into this problem (not with this product, but a different one) and I used Process Explorer to determine its parent process. In this case it happened to be HP's "awesome" Printer/Scanner/Copier software that someone didn't complete the installation of. Removing the installed software that was causing this to launch fixed the problem. You can access Sysinternals Process Explorer by pasting 'http://live.sysinternals.com/procexp.exe' (no quotes) into your Run dialog. It is about 4 megs to download and run. You can use the Target icon (click on the target and drag it onto the window) and it will highlight the process running that window in the listing of processes that are running on your system. To view the details of that process once it is highlighted you can either double-click it or go to Process > Properties (helpful if the process is bouncing around on the List view).
Viewing the processes in Tree view (View > Show Process Tree) will show the parent/child process relationship to help you investigate further. Best of luck! From: Joseph L. Casale [mailto:jcas...@activenetwerx.com] Sent: Monday, July 06, 2009 2:45 PM To: NT System Admin Issues Subject: RE: The install that wouldn't stop Its not a start menu or reg/run issue. It's a windows installer issue. Check the web, I don't have the link handy but the fix is related the service. jlc From: Tom Miller [mailto:tmil...@hnncsb.org] Sent: Monday, July 06, 2009 12:25 PM To: NT System Admin Issues Subject: The install that wouldn't stop Hi Folks, I have some sort of run away install/uninstall on one of my user's PCs for AdminStudio. It keeps asking for the install media, which I don't have. I select cancel, it "undoes" whatever, then starts the whole process again. I don't see anywhere in the registry or Start menu that keeps kicking this thing off on boot. Suggestions? Thanks, Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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