Just a really, REALLY bad set of experiences with Sonic tech support for a TZ a few years back . language barrier was tough ( obviously on the Asian sub-continent ) and knowledge of general networking sucked . pretty much just a script reader for the first two levels , but I firmly think the escalation for the first level was another first level sitting nearby without a call .. I wasted hours and hours on the phone with those bozos, time that I couldn't bill for and will never get back.
Your mileage may vary, but MY experience with Sonic peaked with the Tele2 before the TZ came out . _____ From: Micheal Espinola Jr [mailto:michealespin...@gmail.com] Sent: Wednesday, September 23, 2009 12:19 PM To: NT System Admin Issues Subject: Re: Abandoning Cisco Ooo, snap! I use SonicWALL myself, but I'd rather use Juniper. -- ME2 On Wed, Sep 23, 2009 at 12:05 PM, Erik Goldoff <egold...@gmail.com> wrote: -1 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
