I may have a copy around here of TrackFree if you're interested... was a TrackIt! clone from a few years ago that worked pretty well.
Here's a good resource as well: http://www.opensourcehelpdesklist.com/ Good luck! -----Original Message----- From: Laurence Childs [mailto:laurence.chi...@btinternet.com] Sent: Tuesday, December 22, 2009 5:27 AM To: NT System Admin Issues Subject: looking for free helpdesk solution Hi All i have been supporting a couple of local organisations for a few years now recently i was made redundant and have expanded the portfolio of customers that i support I'm looking for some way of logging support tickets that my customers raise so that i can track them and also perhaps report on them at the end of the month as I'm a small organisation i need something free, or as close to as possible i do remember something from a few years ago that was web based that ran on a local server with an MS access database back end but can't find it when searching the Internet recently if anybody knows of anything that may fit the bill could they point me in the right direction? thanks Laurence ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
