I was just playing with it a little because I'm looking for something just like this software. We currently use spiceworks but we just need a helpdesk with a knowledge base and to use for other depts besides IT. Spiceworks doesn't have a knowledge base and has lots of stuff we don't need and is geared to IT depts. I'm also running WSUS on this particular server and switching to 32bit emulation screws it up. I will mess about with it later on a 2003 32bit server.
James ----- Original Message ----- From: Michael B. Smith To: NT System Admin Issues Sent: Tuesday, December 22, 2009 1:35 PM Subject: RE: looking for free helpdesk solution I haven't tried it, but it should work if you have IIS in 32-bit emulation mode, since CDO is 32-bit software. From: James Kerr [mailto:cluster...@gmail.com] Sent: Tuesday, December 22, 2009 1:33 PM To: NT System Admin Issues Subject: Re: looking for free helpdesk solution Anyone have liberum running on server 2008 64bit? ----- Original Message ----- From: Michael B. Smith To: NT System Admin Issues Sent: Tuesday, December 22, 2009 12:58 PM Subject: RE: looking for free helpdesk solution I used liberum in a "former life" (i.e., before I became an independent consultant) and modified it heavily. I'm surprised to see that it doesn't really appear to have been maintained at all. What's that about? From: G.Waleed Kavalec [mailto:kava...@gmail.com] Sent: Tuesday, December 22, 2009 12:21 PM To: NT System Admin Issues Subject: Re: looking for free helpdesk solution Ah, Kurt beat me to it I see. On Tue, Dec 22, 2009 at 11:19 AM, G.Waleed Kavalec <kava...@gmail.com> wrote: We have been using this http://www.liberum.org/ ...for a few years. Not all that and a side of fries, but it does the job. On Tue, Dec 22, 2009 at 10:16 AM, Jeff Johnson <jjohn...@hydraflowusa.com> wrote: I think this one is overkill for you, but anyone looking for a "full suite" of items for their job, you just can't beat this. Plus it's FREE!!!!! There is a built in help desk. http://www.spiceworks.com/ Jeff Johnson Systems Administrator 714-773-2600 Office 714-773-6351 Fax -----Original Message----- From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: Tuesday, December 22, 2009 7:38 AM To: NT System Admin Issues Subject: Re: looking for free helpdesk solution http://www.liberum.org/ On Tue, Dec 22, 2009 at 02:26, Laurence Childs <laurence.chi...@btinternet.com> wrote: > Hi All > > i have been supporting a couple of local organisations for a few years now > > recently i was made redundant and have expanded the portfolio of customers that i support > > I'm looking for some way of logging support tickets that my customers raise so that i can track them and also perhaps report on them at the end of the month > > as I'm a small organisation i need something free, or as close to as possible > > i do remember something from a few years ago that was web based that ran on a local server with an MS access database back end but can't find it when searching the Internet recently > > if anybody knows of anything that may fit the bill could they point me in the right direction? > > thanks > > Laurence > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ -- -- Gregory Waleed Kavalec --------------------------------------------- Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity.Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow. -- -- Gregory Waleed Kavalec --------------------------------------------- Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity.Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
