I have Vipre Enterprise and on one of the client machines the critical system file shdocvw.dll (Windows XP Pro) has disappeared twice after Vipre detects SearchMiracle.EliteBar. I'm not sure the two are related, but it's awfully suspicious to me that this is happening. The first time it happened, I was out of the office and couldn't get to the machine until the next day, so the user lost the use of his computer for half a day. The second time (yesterday afternoon) the user notified me just about quitting time that Vipre was telling him it needed to reboot to finish cleaning itself of an infestation. I told him to reboot and when we tried to log in after it came back up, the desktop was bare - not even a taskbar. Fortunately, CTL+ALT+DEL worked and I was able to pull up a command prompt and repair the damage (again.)
Anyone seen this behavior? Is it a false positive? Should I put that file in the "admin known good" section on the server so Vipre will leave it alone? FWIW, I posted a similar topic on the Vipre Enterprise support forum. Just thought I'd post it here as well so anyone who has a similar problem can fix it like I did - I copied the relevant file off my desktop machine and put it on the affected machine, and miracle of miracles, I was able to launch Explorer.exe and the desktop reappeared. J John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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