For a managed solution we like http://www.zendesk.com/ -Anders On Thu, Apr 15, 2010 at 9:23 PM, Jay Dale <jay.d...@3-gig.com> wrote:
> Hey all, > > > > I’m looking for some kind of helpdesk software we can utilize not only for > our internal ticket tracking and submittal, but also for customers of ours > to submit via email or a link on our KB site. I’ve noticed a couple like > ManageEngine, Numara Track-IT, and InverseFlow. > > > > Has anyone had experience with these, and would recommend them? Or would > recommend something similar to what we require? > > > > Thanks, > > > > Jay > > > > *Jay Dale* > > I.T. Manager, 3GiG > > Mobile: 713.299.2541 > > Email: jay.d...@3-gig.com <kandy.luk...@3-gig.com> > > > > Confidentiality Notice: This e-mail, including any attached files, may > contain confidential and/or privileged information for the sole use of the > intended recipient. If you are not the intended recipient, you are hereby > notified that any review, dissemination or copying of this e-mail and > attachments, if any, or the information contained herein, is strictly > prohibited. If you are not the intended recipient (or authorized to receive > information for the intended recipient), please contact the sender by reply > e-mail and delete all copies of this message. > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~