Hey list,

I have been charged with looking for a good remote desktop support solution for 
our District. While I'm about to start my googlefu for solutions, I figure it 
wouldn't hurt for a little wisdom from the crowd about various solutions.

Currently, we use DameWare Mini Remote Control. DameWare is an excellent tool, 
but doesn't do everything we want it to do.

Here's what we _need_:

 * Remote Control (Without asking permission)
 * Remote Viewing (Hopefully without the user knowing we're viewing)
 * View Thumbnails of a group of computers (what's missing in DameWare)

Here's what we _want_:

 * Remote install of software/running of scripts.
 * Who's logged in?
 * A sortable/searchable list of computers.
 * Remote system inventory (CPU, memory, HD, software optional)
 * Support for Windows, Mac (and maybe Linux.)
 * ...And features we're not even thinking of, but we probably want.

(Basically, we want the functionality of Apple Remote Desktop on our Windows 
desktops. As I don't see Apple making an ARD client for Windows anytime soon, 
we need to see what else is out there.)

Price is a factor in our decision making, but we're willing to look at any 
solution which provides what we need. Any recommendations you guys can give, or 
solutions we should probably avoid, are appreciated.


--Matt Ross
Ephrata School District

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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