The event logs on the workstation(s) and DCs for one... Shook
From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Tuesday, June 01, 2010 8:54 AM To: NT System Admin Issues Subject: AD account - weird problem Greetings! I got an emergency call MON regarding one of my users (a poison center agent). She was unable to log into any of the workstations in our network. Other agents were able to log into her primary workstation. She was getting the "usual error" that the password was incorrect (and to check the CapsLock key). I used ADUC from my workstation to reset her password. Still no access... I tried ADUC from two different domain controllers, and tried setting different passwords. Still no access... I also checked her account properties. The "login hours" were set to full access, 168 hours per week. The account is not locked. Domain is Windows 2003 "Native" (not R2). Workstations are all WinXP Pro SP3. Before I bring out the big artillery (delete her account, re-create it, and then re-assign permissions to all her files, shares, etc), what else to check? Thanks... -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA(r) 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org<http://www.aspca.org/> The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals(r) (ASPCA(r)) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~