And the health care industry isn't far behind... ________________________________
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Thursday, June 17, 2010 10:44 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Bank and financial software is notorious for this. It's because they don't want to pay developers to upgrade their software. It's scary to think that your life savings may depend on some 16-bit app running on a 486 workstation. From: James Rankin [mailto:kz2...@googlemail.com] Sent: Thursday, June 17, 2010 9:38 AM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) I went to install one of our PITA pieces of client software yesterday and it told me it couldn't install on Windows 98. I was using Server 2008 R2. I think it's time they released an update. On 17 June 2010 15:33, John Aldrich <jaldr...@blueridgecarpet.com> wrote: I just got off the phone with the help desk at our bank. We have a new Vista computer and the software we use to view our check images no longer works because we're using Vista and Vista is not a supported O/S. Apparently it only works on XP, 2000 or 98. L Not to mention, they couldn't tell me how to get an updated version of the software! I've got a call into the sales rep to explain that they really need to get with it, because XP isn't being sold any more, and 98 and 2000 are not even *supported* by Microsoft any longer! Sheesh! This is the second issue I've had with a so-called "help desk" this week. I'm not feeling very charitable right now! -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." . ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
<<image001.jpg>>
<<image002.jpg>>
