I just upgraded from 3 to 4 and all agents required a reboot. Additionally, Windows 7 clients and Server 2008 clients required 2 reboots. Ugg!
On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich <jaldr...@blueridgecarpet.com>wrote: > Interesting observation on the Agent reboots. I’ve had Vipre here for > about 6 months now and rarely have we needed to reboot our systems since > upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on > agent updates, but Vipre 4 has not, in my experience, required a reboot for > an agent update. You don’t state which version of Vipre you were testing, > but I’m guessing you tested Vipre 3.5. You may be pleasantly surprised by > Vipre Enterprise 4. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* Andrew S. Baker [mailto:asbz...@gmail.com] > *Sent:* Wednesday, August 11, 2010 5:54 PM > *To:* NT System Admin Issues > *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) > > > > Well done on the evaluation, Jeff. > > > > I expect that it will be helpful to many, including Sunbelt. > > > > *ASB *(My XeeSM Profile) <http://xeesm.com/AndrewBaker> > *Exploiting Technology for Business Advantage...* > * * > > Signature powered by WiseStamp <http://www.wisestamp.com/email-install> > > > > On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb < > jeff.s.gottl...@gmail.com> wrote: > > > > We are in an SMB environment of roughly 60 servers and 1000 hosts, > including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and > Vista workstations. Sophos Endpoint Security along with PureMessaging, and > Vipre Enterprise Premium along with Vipre Email Security are being put to > the test head-to-head. > > > > We are staunch fans of Sunbelt Software. Our experiences with Vipre Email > Security (much improved over Ninja) has been great over the years. For over > 10-years we have placed our trust in Trend Micro, something that has > deteriorated slowly over the past 24-months. In any event, we are hoping > that our published comparisons will meet objectivity, and help to give > reassurance > to future Vipre users regardless of the decisions we ultimately made. > > > > The Sunbelt *'NT System Admin Issues'* forum has been a great help, dating > back to April, more specifically… > > > > 4/01/2010 Subject: Enterprise Anti-Virus, rz...@qwest.net > > 4/21/2010 Subject: Sophos vs. Vipre Enterprise, jholmg...@xlhealth.com > > 5/06/2010 Subject: NOD32 Antivirus, jda...@asmail.ucdavis.edu > > 5/09/2010 Subject: Life just keeps getting better...., kurt.b...@gmail.com > > 7/29/2010 Subject: Vipre effectiveness & false positives, > c.house...@gmail.com > > > > *1) Installation / Deployment* > > Server installs both went smooth. In deployment Sophos had few if any > issues. Viper deployment to server required countless exclusions (painfully > so)… in fact when our server crashed, we were told that a few exclusions > were missing (Agh!). Viper deployment to host on two systems came with MANY > surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, > causing CISCO (IPSec) clients to connect… oddly not allowing us to remote > TS, Dameware, and other remote applications. SonicWall VPN clients remained > unaffected. Vipre even caused slowness, freezing during printing, > multi-tasking, and issues with Adobe Acrobat. Some of these issues we just > gave up on attempting to resolve and disabled the firewall entirely. When a > MSP firm cannot remote access…this is serious!! We couldn’t get support soon > enough… and unfortunately cases remain open 4-5 days after the fact. Vipre > left our accounting department, using a PSA software (ConnectWise), locked > out for an entire day. > > > > *2) Post Installation* > > Sophos agent with firewall was documented as utilizing up to 150+ MB of RAM > (enormous)… we were told, “…the price you pay for good protection”. We were > not comforted, despite this fact the users never complained about slower > speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given the > deployment issues (above) we remain unimpressed by any benefit there might > be. Sophos comes along with definitions updated hourly, Vipre (so we are > told) is heading in this direction too. Vipre currently is defaulted to > update every 3-hours, and that default can be changed (…the value??). > > > > *3) 24-hour Enterprise support* > > Vipre Enterprise technicians we found were skilled, sadly they are scantily > available on weekend (evenings). > > Sophos Endpoint Security we found were equally skilled and **always** > available. Despite not having a “Premium” support agreement, we found > Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare > occasion) Vipre was asked to remote, remote was either unavailable or they > were flat out reluctant. Vipre on several occasions seemed overwhelmed… > Sophos **never** gave us that feeling. > > > > *4) Additional Items* > > Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn’t say > unsolicited advertisements). If you differentiate (most do) between the two > you will *NOT* enjoy PureMessaging. Additionally with PureMessaging each > account receives email called “spam digest”, there are options to either > Delete or Deliver. In either event chosen, this is a singular event… it > does NOT automatically allow or block these addresses on a going forward > basis. It’s impossible meeting the demands of users wanting NOT to receive > Golf Digest solicitations, eBay, Amazon, LL Bean, Victoria Secrets (no > joke!), all that legitimate stuff that gets overwhelming. Ah… then there’s > Vipre Email Security!!! If **anything** unwanted makes it to the Inbox (a > rare occasion), the individual users can manage without support. More > systems like this create nearly passive income for us. > > > > Vipre has agent (not definition) updates. These agent updates *require > reboots*… can you imagine 200 users rebooting their workstations for > updates?? We cannot, and furthermore in the 6 long weeks we have been in > proof-of-concept, Sophos has never needed an agent reboot… not even > following deployment (Nice!) > > > > We invite your comments and encourage you to make the same comparisons and > let us know your results. > > If we are wrong on any account… or seem less than objective, please let us > know. We are expecting this thread will live for quite awhile… and Alex > will have a lot to say. Turning down Vipre Enterprise (Sunbelt Software) > hurts, especially understanding the culture of the company… the best of the > best, “the American way”, etc. > > I personally wanted to see Vipre getting our stamp of approval…sadly I > didn’t get my way this time. –Jeff > > > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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