In case anyone on this list gets a bright idea like I did, DON'T! J I ended
up having to uninstall Office, reinstall the old version and then re-upgrade
that version in order to fix the above error message. I've been working on
it since about 8:30 this morning and FINALLY got all the upgrades/updates
done. I also had to update his Windows XP from SP2 to SP3, so that was about
90 minutes of the work I did today. J

 

John-AldrichTile-Tools

 

From: John Aldrich [mailto:[email protected]] 
Sent: Monday, August 16, 2010 12:16 PM
To: NT System Admin Issues
Subject: Help... "<office product> is not installed for the current user..."

 

I've got a user who started getting the above error message today. Friday I
installed a second HDD in his computer, and moved his profile to that
location. Today, he's getting that error. I tried editing the registry to
tell Windows to use his original profile, but it didn't help. L

 

User *is* an admin, for what it's worth. I've tried removing the c:\program
files\common files\office 12\mso.dll file, but that didn't help. I've tried
repairing the install and that did not help.

 

The only thing I can see is that the user is still on XP SP2, so I'm going
to install some critical updates and then install SP3 and try a fresh
install of Office 2007 and see if that helps. L

 

Any other ideas???

 

John-AldrichTile-Tools

 

 

 

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