What happens on a copy of the document? Are there addins in use by others that he might not have, or has an older version?
On Fri, Sep 3, 2010 at 1:49 PM, Cameron Cooper <ccoo...@aurico.com> wrote: > I’ve looked all over the intertubes and haven’t found anything to help > resolve the following issue…. > > > > We have several users that share a workbook in Excel 2010 (on windows 7), > all can access the workbook and save except one user. When the one user > goes to save they get the following error: Your changes could not be saved > to “filename” because of a sharing violation. Try saving to a different > file. When you click on “help”, it mentions that the antivirus active > protection is causing the issue. We have Vipre Enterprise Premium installed > and when I looked at the active protection/quarantine/blocked items there’s > nothing there. Here are the steps I’ve taken so far: > > > > - Stopped the Vipre services, opened the excel workbook and still > receive the same error > > - Checked the NIC properties, all set accordingly > > - Checked that the computer was part of the domain and it’s on > the correct domain > > - Checked the workbooks permissions on the network share and the > user has full rights > > - Switched the user from Power User to Administrator and still > the same error comes up > > - Removed and then recreated the users profile in windows and > still the same error comes up > > - Checked the users account properties in AD to confirm that the > account wasn’t locked out and that they were a member in the correct groups > > > > At a loss here on what could be causing this. > > > > _____________________________ > > *Cameron Cooper* > > *Network Administrator | CompTIA A+ Certified*** > > Aurico Reports, Inc > > Phone: 847-890-4021 | Fax: 847-255-1896 > > ccoo...@aurico.com | www.aurico.com > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
