I bet there is a corrupt normal.dot on machine in question in that users profile.
Subject: RE: Excel Sharing Violation Date: Fri, 3 Sep 2010 13:06:54 -0500 From: ccoo...@aurico.com To: ntsysadmin@lyris.sunbelt-software.com Forgot to add to last email… when the user logs onto a different computer they can save to the shared workbook without any issues. _____________________________Cameron CooperNetwork Administrator | CompTIA A+ CertifiedAurico Reports, IncPhone: 847-890-4021 | Fax: 847-255-1896ccoo...@aurico.com | www.aurico.com From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, September 03, 2010 1:00 PM To: NT System Admin Issues Subject: Re: Excel Sharing Violation That hints at some profile issues. What happens if the user accesses the doc on another computer (assuming you're not using roaming profiles)? On Fri, Sep 3, 2010 at 1:55 PM, Cameron Cooper <ccoo...@aurico.com> wrote:Sorry, forgot to add that to the list of stuff. Logged in as myself and was able to save to the workbook without any issues. _____________________________Cameron CooperNetwork Administrator | CompTIA A+ CertifiedAurico Reports, IncPhone: 847-890-4021 | Fax: 847-255-1896ccoo...@aurico.com | www.aurico.com From: Shauna Hensala [mailto:she...@msn.com] Sent: Friday, September 03, 2010 12:50 PM To: NT System Admin Issues Subject: RE: Excel Sharing Violation Have you tried logging on as a different user on the same machine to see if the issue is common to other profiles as well?Subject: Excel Sharing Violation Date: Fri, 3 Sep 2010 12:49:09 -0500 From: ccoo...@aurico.com To: ntsysad...@lyris.sunbelt-software.comi’ve looked all over the intertubes and haven’t found anything to help resolve the following issue…. We have several users that share a workbook in Excel 2010 (on windows 7), all can access the workbook and save except one user. When the one user goes to save they get the following error: Your changes could not be saved to “filename” because of a sharing violation. Try saving to a different file. When you click on “help”, it mentions that the antivirus active protection is causing the issue. We have Vipre Enterprise Premium installed and when I looked at the active protection/quarantine/blocked items there’s nothing there. Here are the steps I’ve taken so far: - Stopped the Vipre services, opened the excel workbook and still receive the same error- Checked the NIC properties, all set accordingly- Checked that the computer was part of the domain and it’s on the correct domain- Checked the workbooks permissions on the network share and the user has full rights- Switched the user from Power User to Administrator and still the same error comes up- Removed and then recreated the users profile in windows and still the same error comes up- Checked the users account properties in AD to confirm that the account wasn’t locked out and that they were a member in the correct groups At a loss here on what could be causing this. _____________________________Cameron CooperNetwork Administrator | CompTIA A+ CertifiedAurico Reports, IncPhone: 847-890-4021 | Fax: 847-255-1896ccoo...@aurico.com | www.aurico.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
