Anytime we come across issues like that, where re-creating the profile doesn't solve it (we use roaming profiles unfortunately), uninstalling and re-installing Office usually sorts it.
Regards Tony Patton Desktop Support Analyst - Cavan Ext 8078 Direct Dial 049 435 2878 email: tony.pat...@quinn-insurance.com From: "Cameron Cooper" <ccoo...@aurico.com> To: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> Date: 03/09/2010 20:00 Subject: RE: Excel Sharing Violation I wish we imaged. All the users that share the workbook are all on Windows 7 Pro with Office 2010 Standard. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, September 03, 2010 1:24 PM To: NT System Admin Issues Subject: Re: Excel Sharing Violation Do you image? If so, reimaging may be in order. Since you've determined it is that user on that particular computer that seems to be the problem. You could spend a lot of time going down the rabbit hole, but if you image your computer, you might spend less time. Barring that, I'm running out of ideas. Are there differences in Windows versions involved here? Excel Versions? Service packs and updates for Windows & Office applied at the same level? You also indicated that there was a problem if you opened a copy as well as the original. What if the copy is on the local computer? While it is unlikely to be anything network related, because others on that computer can open it without issue, it's another possiblity that needs to be accoutned for. On Fri, Sep 3, 2010 at 2:06 PM, Cameron Cooper <ccoo...@aurico.com> wrote: Forgot to add to last email? when the user logs onto a different computer they can save to the shared workbook without any issues. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, September 03, 2010 1:00 PM To: NT System Admin Issues Subject: Re: Excel Sharing Violation That hints at some profile issues. What happens if the user accesses the doc on another computer (assuming you're not using roaming profiles)? On Fri, Sep 3, 2010 at 1:55 PM, Cameron Cooper <ccoo...@aurico.com> wrote: Sorry, forgot to add that to the list of stuff. Logged in as myself and was able to save to the workbook without any issues. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: Shauna Hensala [mailto:she...@msn.com] Sent: Friday, September 03, 2010 12:50 PM To: NT System Admin Issues Subject: RE: Excel Sharing Violation Have you tried logging on as a different user on the same machine to see if the issue is common to other profiles as well? Subject: Excel Sharing Violation Date: Fri, 3 Sep 2010 12:49:09 -0500 From: ccoo...@aurico.com To: ntsysadmin@lyris.sunbelt-software.com I?ve looked all over the intertubes and haven?t found anything to help resolve the following issue?. We have several users that share a workbook in Excel 2010 (on windows 7), all can access the workbook and save except one user. When the one user goes to save they get the following error: Your changes could not be saved to ?filename? because of a sharing violation. Try saving to a different file. When you click on ?help?, it mentions that the antivirus active protection is causing the issue. We have Vipre Enterprise Premium installed and when I looked at the active protection/quarantine/blocked items there?s nothing there. Here are the steps I?ve taken so far: - Stopped the Vipre services, opened the excel workbook and still receive the same error - Checked the NIC properties, all set accordingly - Checked that the computer was part of the domain and it?s on the correct domain - Checked the workbooks permissions on the network share and the user has full rights - Switched the user from Power User to Administrator and still the same error comes up - Removed and then recreated the users profile in windows and still the same error comes up - Checked the users account properties in AD to confirm that the account wasn?t locked out and that they were a member in the correct groups At a loss here on what could be causing this. _____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin This e-mail is intended only for the addressee named above. 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