“ I was told by the support personnel at Dell, this is normal, when any drive fails in a Raid Array it will probably take out the whole array. “
I call Bullsh*t on that ! Unless you’re running RAID 0 ( pure striping ) any single drive failure in an array should cause degraded performance, but NOT a failure. And if the hot spare doesn’t step in to automatically replace a failed drive, then it is NOT a hot spare ! Definitely makes me question the quality of the support, if not the product. I have been a fan of the Proliant line all the way back to the original Compaq, so that would be my preference based on experience. But I have no experience at all with SuperMicro servers. But based on your experience, you have empirical data to back up your ‘favoritism’ of the SuperMicro brand, so I’d say stick with them until you have a compelling reason to do otherwise. Erik Goldoff IT Consultant Systems, Networks, & Security ' Security is an ongoing process, not a one time event ! ' From: Terry Dickson [mailto:[email protected]] Sent: Monday, September 13, 2010 9:50 AM To: NT System Admin Issues Subject: RE: SuperMicro My only response to that is what I have been told from two different Dell Support personnel. I have had a drive fail in an array, both times I had online spares configured and when the first drive failed it took out the array. I was told by the support personnel at Dell, this is normal, when any drive fails in a Raid Array it will probably take out the whole array. Well to me that makes their Raid, more like Aid, since there is no redundancy. After that we stopped ordering Dell’s because if you are told that type of info it really makes you wonder about the quality of the products. I have many SuperMicro servers, as a matter of fact 90% of our servers are Supermicro. But the reason for that is I have SUPER Support for them 20 minutes away. The company that makes them is 18 miles away. They have also made some of the top 100 Supercomputers in the world. Where I live it will take 3-4 hours to get a tech out here to fix one of the Major vendors products. Their nearest techs are 90 minutes away. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
