I've lost drives in three different PERC controlled RAIDS and have never had a problem with the array. IIRC, early PERC contrillers (like '97-'99) seemed to have some issues, but it wasn't widespread. These serv ers were placed in service from 2000 to last year.
On Mon, Sep 13, 2010 at 9:50 AM, Terry Dickson <[email protected]>wrote: > My only response to that is what I have been told from two different Dell > Support personnel. I have had a drive fail in an array, both times I had > online spares configured and when the first drive failed it took out the > array. I was told by the support personnel at Dell, this is normal, when > any drive fails in a Raid Array it will probably take out the whole array. > Well to me that makes their Raid, more like Aid, since there is no > redundancy. After that we stopped ordering Dell’s because if you are told > that type of info it really makes you wonder about the quality of the > products. I have many SuperMicro servers, as a matter of fact 90% of our > servers are Supermicro. But the reason for that is I have SUPER Support for > them 20 minutes away. The company that makes them is 18 miles away. They > have also made some of the top 100 Supercomputers in the world. Where I > live it will take 3-4 hours to get a tech out here to fix one of the Major > vendors products. Their nearest techs are 90 minutes away. > > > > *From:* Erik Goldoff [mailto:[email protected]] > *Sent:* Monday, September 13, 2010 8:43 AM > > *To:* NT System Admin Issues > *Subject:* RE: SuperMicro > > > > “ But the new company now recommends Dell, they want to replace all our > servers. ” > > > > Disagree, at least without something to back that up. > > > > There **is** something to be said for having a homogenous family of > servers, as far as support and ‘institutional knowledge’ goes. > > For some more complex server applications, you might get better support > from a SAN vendor, or a virtualization vendor, if they have already > certified and worked with a particular vendor and their server equipment. > > > > That said, I’d ask for an explanation of why your SuperMicro servers are > ‘junk’ … can they show statistics and or detailed issues on the components > in the SuperMicro that are not present for their chosen Dell ? > > > > *Erik Goldoff*** > > *IT Consultant* > > *Systems, Networks, & Security * > > ' Security is an ongoing process, not a one time event ! ' > > *From:* Holstrom, Don [mailto:[email protected]] > *Sent:* Monday, September 13, 2010 9:17 AM > > *To:* NT System Admin Issues > *Subject:* RE: SuperMicro > > > > There are many companies that do so, most of them are out west, but if you > look up particular parts, several companies sell them and you can get them > overnight. AS for re-selling, check out Craigslist or others. > > > > We just had a company overlook our entire computer system here at the > Museum and one of the main things they said was that SuperMicro was not the > way to go. They called those servers junk. I have 7 SuperMicro servers and I > love them. I go back to when Dell became a joke because of their failing > support. I keep extra SuperMicro servers around to use to replace servers > that may die. But the new company now recommends Dell, they want to replace > all our servers. > > > > Anyone else agree or disagree? > > > > > > > > *From:* Webster [mailto:[email protected]] > *Sent:* Thursday, September 09, 2010 7:42 PM > *To:* NT System Admin Issues > *Subject:* SuperMicro > > > > Isn’t there someone on this list that resells SuperMicro equipment? Would > you mind contacting me off list? > > > > Thanks > > > > > > Webster > > [email protected] > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
