The Transporter assumes you're moving users from one SRP ID to another, not
sure it works when it's the same SRP.

On Mon, Oct 11, 2010 at 8:55 PM, Level Five - List <li...@levelfive.us>wrote:

> Thanks Greg, I thought about that and dug into it, the former admin had
> deleted all the shortcuts but I went in and found the connections manager
> and he had all set to disabled, once I enabled this I was good to go for
> connecting. Also I re-went through the setup as per Martin and found they
> did have this besadmin as a domain admin, this domain was previously win2k
> so I fixed that up and testing now …
>
>
>
> Appreciate all the help everyone
>
>
>
> *From:* greg.swe...@actsconsulting.net [mailto:
> greg.swe...@actsconsulting.net]
> *Sent:* Monday, October 11, 2010 1:50 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> You should still be able to connect to an MSDE box.  Its
> Servername/instancename, if its your default instance, its just servername
>
>
>
> *From:* Lists - Level 5 [mailto:li...@levelfive.us]
> *Sent:* Monday, October 11, 2010 9:38 AM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> I did download this and ran it, but it wants to connect to an SQL box, and
> the bes 4.0 is running MSDE, which is why I was under the impression it
> wouldn’t work. We have a few tickets available with RIM and I will contact
> them to see if Im just doing it incorrectly.
>
>
>
>
>
>
>
> *From:* Martin Blackstone [mailto:mblackst...@gmail.com]
> *Sent:* Monday, October 11, 2010 8:59 AM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> +1
>
> That’s how we did it.
>
>
> http://www.blackberryforums.com.au/forums/general-bes-discussion/1390-blackberry-enterprise-server-migration-kit.html
>
>
>
>
>
> *From:* Garcia-Moran, Carlos [mailto:cgarciamo...@spragueenergy.com]
> *Sent:* Monday, October 11, 2010 5:46 AM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> Called Rim and get a Transporter Kit, it’s free, I migrated from 4 to 5
> about 6 months ago and did it with Zero downtime and only a couple of BB
> that didn’t work out of 200 users. You install the new server as a stand
> alone BES 5.0 and then there’s the software you run on it to transfer users
> on a batch run. RIM gives you a new SRP to run for 60 days which once you
> are done becomes your new one.
>
>
>
> *From:* Level Five - List [mailto:li...@levelfive.us]
> *Sent:* Monday, October 11, 2010 7:34 AM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> Thanks Greg, we are using the same bes acct on the 4.0 and 5.0 . the bes
> acct still seems to be working because we brought a mail archiving system
> online and have been using that account to extact mail from mailboxes
> successfully. I will still triple check it.
>
>
>
> I was wondering if the bes is registering 2 times with the same domain
> (bes4 and bes5) if this was causing an issue on the blackberry network side
> about how to route, the confusing part was seeing the ‘invalid’ ids come in
> with an un-wiped phone, and then a wiped phone nothing seems to make its
> way.
>
>
>
> *From:* greg.swe...@actsconsulting.net [mailto:
> greg.swe...@actsconsulting.net]
> *Sent:* Sunday, October 10, 2010 9:34 PM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
>
>
> Pretty sure though you cant have the same codes on 4 and 5, so that’s most
> likely not it.  If you are getting ERP messages than you are communicating
> with RIM but the BES user account most likely doesn’t have permissions to
> access the boxes.  Double check your permissions, and then recheck.  Dumb
> question…the bes account is not a domain admin is it?  It was common in 4 to
> prevent the sd admin process from overwriting permissions for the account
> used.  If you are using the same account in the domain its possible the
> perms on the account are wrong.
>
>
>
> Easy way to check is open the user mailbox in ad and look at custom
> permissions to see if your service account has read and send mail perms.
>
>
>
> Then the Exchange perms needs to be there as well.
>
>
>
> Last case if login to a box that has outlook as the service account and try
> and open a mailbox, if you cant then you know it’s a perms issue.
>
>
>
> Greg
>
>
>
> *From:* Level Five - List [mailto:li...@levelfive.us]
> *Sent:* Sunday, October 10, 2010 7:13 PM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> I don’t think so, but I will have to double check, they had TMobile
> initially and then about 6 months ago moved to Sprint and got all new phones
> and Sprint gave them a 20 user bes 5.0, they just went and re-registered
> them on their 4.0 at the time. I will double check that though, obviously
> that wouldn’t work and I didn’t think about it, but as a test I could
> disable the 4.0 , register a phone then, and if it works I know I can
> proceed
>
>
>
>
>
>
>
> *From:* Martin Blackstone [mailto:mblackst...@gmail.com]
> *Sent:* Sunday, October 10, 2010 1:31 PM
> *To:* NT System Admin Issues
> *Subject:* RE: BES 4.0 - 5.0
>
>
>
> Are you trying to use the same SRP ID on both servers while they are both
> running?
>
>
>
> *From:* Level Five - List [mailto:li...@levelfive.us]
> *Sent:* Sunday, October 10, 2010 10:24 AM
> *To:* NT System Admin Issues
> *Subject:* BES 4.0 - 5.0
>
>
>
> I have a bes 4.0 on win2k that’s being migrated to 2008/bes5
>
>
>
> It was installed with sql express so I cant use the wizard apparently to
> swing it over. I figured I could just remove the user from 4, and add them
> into 5.
>
>
>
> When I do this I get an error on the bes5 that its seeing an unexpected pin
> number or serial number, so I master reset the phone (which makes sense) ,
> and then re-activate again but then nothing happens, not even a check into
> the bes server. The etp.dats are showing up in the mailbox and disappearing
> as expected. If I put the user back on bes4 and activate it comes right up.
>
>
>
> Could this be  because I have the same domain registering with 2 bes
> servers? In looking up how to do it, looks like my options are to swing it
> over (which I cant) or wipe the phone and reset them, annoying but okay, I
> would just like to get 1 to work so I know I will be good once I start doing
> everyone’s.
>
>
>
> Any hints/suggestions ?
>
>
>
>
>
>
>
>
>
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