I hear you on the "Nuke and Repave" option, but I dont know if they have the restore disks or what... this is a laptop they are buying from R-A-C, so who knows what options they have. :-/
I will talk to them about not running as an "Admin" and see if I can create a new account and then reduce the functionality of their existing one if they dont want me to nuke and repave. Obviously, even if it's just family, "The customer is always Right" is the way to go. All you can do is warn them that it may not be 100% clean. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, October 22, 2010 10:13 AM To: NT System Admin Issues Subject: Re: Windows 7 question Perhaps... I don't use SpyBot anymore, so I can't comment about Win7 compatibilities, since Vista had UAC, I'd imagine that it would work that way, but I've seen more trouble with apps that worked under Vista not working under Win7, than apps working on XP not working on Win7. In general, when working with an unknown system, nuking and repaving is much faster than trying to clean out malware and then being unsure that you got it all. Is it a pain? Sure, but so is being without a computer for several hours/days and then having a nagging feeling at the back of my mind that I'm giving them a less than optimal system. Also, garage clients and friends get the, don't run as admin speech and if I nuke and repave, they get two different accounts... On Fri, Oct 22, 2010 at 9:42 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote: Hmm... even though I started SpyBot as an Admin? I never got prompted for permissions to modify a system file like I would have expected. I'll try temporarily disabling UAC when I get home and see if SpyBot will update the hosts file. -----Original Message----- From: Sean Rector [mailto:sean.rec...@vaopera.org] Sent: Friday, October 22, 2010 9:11 AM To: NT System Admin Issues Subject: RE: Windows 7 question UAC Sean Rector, MCSE -----Original Message----- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, October 22, 2010 8:57 AM To: NT System Admin Issues Subject: Windows 7 question Quick question -- is there something in Windows 7 that would prevent SpyBot from writing to the Hosts file? I cleaned my brother-in-law's laptop and tried to add the SpyBot Hosts file, but was unable to do so from within SpyBot. Eventually I just put the Hosts file from my wife's XP box on a flash drive and copied it over, but I am trying to get ready for Windows 7 here in the office and thought I'd ask. I *did*, at least, know enough to try running SpyBot as an admin, but that still didn't allow me to add the Hosts file. :( I'm suspicious, especially after reading a thread on the SpyBot S&D forums, that there may still be a trace of what was infecting his computer lingering around. I've already run VipreRescue and MalwareBytes, but wanted to add the SpyBot Hosts file as an added precaution. Thanks.... ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin Subscriptions and tickets are on sale now! Rigoletto | Cos? 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Although precautions have been taken to ensure no viruses are present, Virginia Opera cannot accept responsibility for any loss or damage that may arise from the use of this e-mail or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
