Ok. In that case, I would be discovering a) whether they have recovery media or b) how to acquire media in the event they don't have it or can't find it. I didn't equate R-A-C with Rent A Center.
On Fri, Oct 22, 2010 at 11:11 AM, Raper, Jonathan - Eagle < jra...@eaglemds.com> wrote: > In the OP’s context, “They are buying” means they are renting to own – > the laptop is not their property yet. RAC = Rent-a-Center, otherwise known > as Ream And Collect. > > > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA* > *jra...@eaglemds.com* > *www.eaglemds.com > ------------------------------ > > *From:* Jonathan Link [mailto:jonathan.l...@gmail.com] > *Sent:* Friday, October 22, 2010 11:08 AM > > *To:* NT System Admin Issues > *Subject:* Re: Windows 7 question > > > > WTF? > > They're buying something from a company and it has junk on it already? > Take it back... > > > > No, the customer is not always right. I've walked away from work when I > was asked to do something that was illegal, unethical, or just plain stupid. > > On Fri, Oct 22, 2010 at 11:01 AM, John Aldrich < > jaldr...@blueridgecarpet.com> wrote: > > I hear you on the "Nuke and Repave" option, but I don’t know if they have > the restore disks or what... this is a laptop they are buying from R-A-C, > so > who knows what options they have. :-/ > > I will talk to them about not running as an "Admin" and see if I can create > a new account and then reduce the functionality of their existing one if > they don’t want me to nuke and repave. Obviously, even if it's just family, > "The customer is always Right" is the way to go. All you can do is warn > them > that it may not be 100% clean. > > > > > From: Jonathan Link [mailto:jonathan.l...@gmail.com] > Sent: Friday, October 22, 2010 10:13 AM > To: NT System Admin Issues > Subject: Re: Windows 7 question > > Perhaps... > I don't use SpyBot anymore, so I can't comment about Win7 compatibilities, > since Vista had UAC, I'd imagine that it would work that way, but I've seen > more trouble with apps that worked under Vista not working under Win7, than > apps working on XP not working on Win7. > > In general, when working with an unknown system, nuking and repaving is > much > faster than trying to clean out malware and then being unsure that you got > it all. Is it a pain? Sure, but so is being without a computer for > several > hours/days and then having a nagging feeling at the back of my mind that > I'm > giving them a less than optimal system. Also, garage clients and friends > get the, don't run as admin speech and if I nuke and repave, they get two > different accounts... > On Fri, Oct 22, 2010 at 9:42 AM, John Aldrich < > jaldr...@blueridgecarpet.com> > wrote: > Hmm... even though I started SpyBot as an Admin? I never got prompted for > permissions to modify a system file like I would have expected. I'll try > temporarily disabling UAC when I get home and see if SpyBot will update the > hosts file. > > > > > -----Original Message----- > From: Sean Rector [mailto:sean.rec...@vaopera.org] > Sent: Friday, October 22, 2010 9:11 AM > To: NT System Admin Issues > Subject: RE: Windows 7 question > > UAC > > Sean Rector, MCSE > > -----Original Message----- > From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] > Sent: Friday, October 22, 2010 8:57 AM > To: NT System Admin Issues > Subject: Windows 7 question > > Quick question -- is there something in Windows 7 that would prevent > SpyBot from writing to the Hosts file? I cleaned my brother-in-law's > laptop and tried to add the SpyBot Hosts file, but was unable to do so > from within SpyBot. Eventually I just put the Hosts file from my wife's > XP box on a flash drive and copied it over, but I am trying to get ready > for Windows 7 here in the office and thought I'd ask. I *did*, at least, > know enough to try running SpyBot as an admin, but that still didn't > allow me to add the Hosts file. :( > > I'm suspicious, especially after reading a thread on the SpyBot S&D > forums, that there may still be a trace of what was infecting his > computer lingering around. I've already run VipreRescue and > MalwareBytes, but wanted to add the SpyBot Hosts file as an added > precaution. > > Thanks.... > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > Subscriptions and tickets are on sale now! > Rigoletto | Cos? Fan Tutte | The Valkyrie | Madama Butterfly > > Visit us online at www.VaOpera.org <http://www.vaopera.org/> or call > 1-866-OPERA-VA > > The vision of Virginia Opera is to enrich lives through the powerful > integration of music, voice and human drama. > > > > ---------------------------------------------------------------------------- > ---- > > This e-mail and any attached files are confidential and intended solely for > the intended recipient(s). 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