I missed the mention of word docs--we've only had issues with PDFs, or at least I've not heard about Word docs not printing in the same manner (they disappear in to cyberspace). Adobe reader or Standard here, versions 9.x AFAIK. Might be 8.x on Standard, but I haven't seen if one of those has any issues. Haven't had much time to try other drivers yet since we have had the workaround.
-----Original Message----- From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Thursday, November 04, 2010 7:54 AM To: NT System Admin Issues Subject: RE: Printing Issue We had similar issues with PDF's using the Universal driver. What are you using to print the PDF's? We found that changing the version of Adobe Reader solved that problem. You also say word documents sometimes do not print but appear in the queue. What does the Queue say, does it say printed? -----Original Message----- From: Tom Miller [mailto:tmil...@hnncsb.org] Sent: Thursday, November 04, 2010 9:47 AM To: NT System Admin Issues Subject: RE: Printing Issue Does the problem present if you do not use a universal driver? I've had some issues with the Xerox universal driver. >>> Miller Bonnie L. <mille...@mukilteo.wednet.edu> 11/4/2010 10:19 AM >>> >>> Interesting—we’ve been seeing the same thing here since school started in early September and I’ve found little online about the issue. Our print servers are currently WS08 R2 using the HP Universal drivers, which could be the same driver on WS03 if you are using the universal driver. Clients are mostly XP with a smattering of W7 and WS08 R2 (RDS)—I’ve seen the problem from both. Doesn’t seem to matter if we use PCL5, 6, or PS for the driver. Print servers are not DCs—we have a 2-node MS failover cluster. We migrated to the WS08 R2 cluster and Universal drivers late last spring, so I really don’t know if it actually started at that time but wasn’t reported until school started. The only workaround I’ve found so far is to tell people to click on the advanced button and choose “print as image” when they print a pdf—always comes out correct when doing that, but it can take much longer to print. We were running earlier HP Universal drivers in September when it was first reported, but I have since updated to the August 31st (current) release, with no difference seen. From: JimmyZ [mailto:zang...@gmail.com] Sent: Wednesday, November 03, 2010 10:01 PM To: NT System Admin Issues Subject: Printing Issue Hello - Having a strange printing issue that I was wondering if anyone can shed some light on. Windows 2003 servers. Print server is also a DC. All HP LJ printers of varying models 42xx. All with static ip and using ip ports on print server. Clients are xp and 2003/citrix. All printers are installed from the server so all using the same pcl 5 drivers. Issue is random print jobs - usualy pdf files but can be word docs get "lost". Show up on print q but are never printed. Event log shows event 6161 with source code 29. When I google that it points to permissions issues but I do not get the access denied event and the problem happens when logged in as a domain admin. Anyone got any other ideas? TIA! -- JimmyZ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
