James is correct, I'd be sure the patch level is the same to start with. There are about 10 or so updates for XenApp 5. Updates are here: http://support.citrix.com/product/xa/v5.0_2008/hotfix/x64 If you could, move away from publishing the desktop. Or use XenDesktop, which were are preparing to go into production. Users seem to like it more than XenApp. OT but just a suggestion. If you have the hosted app agent on your desktop and it is giving you an error when your PC logon process starts, it can be the path (to the XenApp site) is not correct, or something with your configuration on authentication (via the Citrix Management Console), or even DNS resolution. Also verify your AD/local groups are configured correctly and match across your Xenapp servers. Also, in your XenApp Management console, is server 6 or 7 showing up as off-line for some reason?
>>> James Rankin <kz2...@googlemail.com> 11/10/2010 9:24 AM >>> Have you got the latest Citrix rollup packages installed for your XenApp product? On 10 November 2010 14:20, Miller, Michael <michael.mil...@dys.ohio.gov> wrote: Morning, To start off, my Citrix knowledge is OK. There are many.. many things I am still learning. So I apologize if I am a little lacking. I have had this error before and I have had it prompt for username and password before once the desktop loads. But for the life of me I cannot find where I messed up to cause this error. I’m sure it’s something that I missed. We have a setup that isn’t from what I understand to be recommended. We published our server desktop.. We have installed 2 additional servers into an already working farm. It is only the 2 servers that we recently installed that are experiencing this. I get the error (cannot contact server), and the login prompt when clicking an application on server 6. I get the Login prompt ONLY when I login to 7. -Xenapp 5.0 on server 2008 x64 – SQL 2005 -Kerberos is not enabled. -Passthrough on services site -Explicit on Web -XML is not 80 -WI (5.3) is now on a separate server. -I am using a FQDN on the xenapp plugin Let me know if you need anymore information. For some reason I recall a hotfix. Any ideas? Thanks ahead of time. Miller This message, and any response to it, may constitute a public record and thus may be publicly available to anyone who requests it in accordance with Chapter 149 of the Ohio Revised Code. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin