This is where I'd start. You can probably do it from the firewall. (I can on SonicOS Enhanced 5.5.1.0.)
On Thu, Nov 11, 2010 at 6:52 PM, Mike Sullivan <neog...@gmail.com> wrote: > Did you try running a trace route to see which hop has the high response > time? > > > On Thu, Nov 11, 2010 at 3:47 PM, Evan Brastow < > ebras...@automatedemblem.com> wrote: > >> Hi peoples, >> >> >> >> I have a weird issue, and I've had it for about 3 weeks (don't worry, it's >> work related!) >> >> >> >> Our Internet connection has been really slow. Web sites time out half the >> time, and just load really slowly other times. >> >> >> >> Our connection is a Comcast connection, and I called then to see if they >> could test the speed. They did, and it seemed okay to them, but then said >> that we had an old cable modem. They replaced the modem, but it made no >> difference. >> >> >> >> When I use speedtest.net, or speedtest.comcast.net. I usually get good >> throughput times (36 Mbps up, 7 Mbps down) but I get a ping time that is >> almost ALWAYS 3146 ms. Sometimes it's 3147, sometimes it's 3145, but it's >> 3146 90% of the time. Weird, huh?! >> >> >> >> So, I went to my SonicWALL and unchecked the check box that was set to >> enable the DHCP server. I thought maybe having two DHCP servers (the >> SonicWALL and my own internal DHCP server) was an issue. I don't even know >> why the DHCP server was enabled on the firewall. >> >> >> >> So I disabled that, and I'm still having the same issue - very long ping >> times, though now it's somewhat intermittent. At times, I get a ping time of >> 72ms, and the others, it's right back to 3146, >> >> >> >> So my question is, where should I be looking to fix this? Essentially, I >> have two DNS servers, one DHCP server (not including the SonicWALL,) Then I >> have our firewall, and then the cable modem. That's it. >> >> >> >> Help? I have no clue how to troubleshoot this. >> >> >> >> Evan >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe ntsysadmin >> > > > > -- > Mike Sullivan > neog...@gmail.com > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
