Thank you. Much appreciated. On Mon, Jan 31, 2011 at 12:42, James Hill <james.h...@superamart.com.au> wrote: > Go for it Kurt. If you have any questions please let me know. > > -----Original Message----- > From: Kurt Buff [mailto:kurt.b...@gmail.com] > Sent: Tuesday, 1 February 2011 3:44 AM > To: NT System Admin Issues > Subject: Re: Some thoughts for your DR Plan > > This is a good write up - lots of lessons learned. > > As I've said, we have an office in Brisbane. > > I've never visited it, but I am in several senses responsible for the IT > there, and it has always galled me that I haven't been able to do anything > for them beyond sending an LTO4 tape unit and a few tapes to them - they > ferry the tapes back and forth to the garage of one of the staff members on a > weekly basis... > > Do I have your permission to show this to management here? I think it might > prove a bit of an eye opener for them. > > Kurt > > On Sun, Jan 30, 2011 at 18:05, James Hill <james.h...@superamart.com.au> > wrote: >> We now have the majority of things restored and up and running. Below >> are just some initial thoughts and ideas that I wanted to share with the >> list. >> It is in no way any form of DR plan nor is it meant to indicate what >> we did or didn’t have. It’s simply my experiences from our recent DR >> experience written down for the benefits of others. >> >> >> >> Some or none of this may apply to you. I certainly do not regard >> myself as any form of DR expert nor am I the first to have been >> through a real DR experience. However if I am able to provide any >> info that can assist others than I am more than happy to do so. >> >> >> >> · Don’t ever think it can’t happen, it can. >> >> · You do need a DR location, a live one if possible. Convince >> management of this! >> >> · Build redundancy into your designs of everything. Thanks to >> this all our stores were able to continue to trade even though the >> data centre was under water. >> >> · If you have something in your environment that isn’t in your >> backup schedule, add it now, no matter how small it may be. >> >> · Consider that staff with specific duties in your DR plan may >> not be able to assist as they are tending to their own personal issues >> or physical access is simply not available. >> >> · Services you take for granted may simply be not available. >> There were power outages (some for weeks) and communication network outages. >> Phone systems quickly become overloaded in a Disaster, especially >> mobile/cell networks. >> >> · Make allowance for the following in your DR location(for >> relocation of office staff) >> >> o Furniture for staff >> >> o Computers and comms >> >> o Power, can the circuits handle the extra load you will be adding >> to the site? >> >> o Bandwidth >> >> o Air conditioning/heating >> >> · Have remote visibility of your data centre and its >> surroundings >> >> o A camera or two would have shown us the level of the water and we >> could have saved much more equipment. >> >> · Add sensors to your data centre that shuts off the power if >> water is detected. >> >> · Exchange cached mode and offline files provide quick access >> to much critical information. >> >> · Keep critical infrastructure/server build/networking >> documentation in multiple places. >> >> o I had a recent backup at my personal residence. It was >> invaluable in the early stages of our Recovery. >> >> · Data restores >> >> o Do test restores regularly. Environments change all the time and >> maybe something hasn’t been added to the backup list for that server. >> >> o Ensure that you can retrieve critical data quickly. Restores >> take time. >> >> o Tapes – do anything to avoid them, if you have to use them have >> multiple tape drives available so that restores can be conducted more >> quickly. >> >> o Have backup backup servers. Especially with the tape catalogues >> available. We saw cataloguing of tapes take 14 hours plus. >> >> o Have an offsite location authorised as a delivery point with your >> Offsite Tape holder. >> >> · Check your emotions at the door. Remain calm and logical, >> consider others needs. The people that are true leaders(that doesn’t >> necessarily mean all Managers) should be running the show. Everyone >> else will be looking to them for guidance. >> >> >> >> · Fire and water make fantastic servants, they are horrible masters. >> >> >> >> James. >> >> >> >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ >> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin
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