Thanks. For now, at least, the user isn't interested in uninstalling/reinstalling office, but if it comes to that, I'll at least know that there's a good chance that'll fix it. I suspect something, somewhere along the way, broke PowerPoint. *sigh*
From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Friday, April 15, 2011 3:12 PM To: NT System Admin Issues Subject: Re: PowerPoint 2007 won't run The few times I've tried, Office2007 uninstalls nicely. That is, in ControlPanel, if I uninstall it, then I usually find no pieces of Office2007 products in HKLM\Software\Microsoft. (Check anyway.) Do a file system check, then try to reinstall (and hope you don't have to go through MS Activation!). Hopefully a re-install will let PP run. -- richard "John Aldrich" <jaldr...@blueridgecarpet.com> 04/15/2011 01:19 PM Please respond to "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> To "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> Press this button if the "To" is a fax number. Enter in the fax number like 123-456-7890. cc Subject PowerPoint 2007 won't run One of our senior managers (and one of the owners of the company) asked me to look at his laptop (Windows XP) as he couldn't open a PowerPoint presentation (*.pps). I have tried repairing it several times, but it just won't run. It won't even run in "safe mode." I never get an error message, but after I repair it and try to launch, it pops up the splash screen then goes away. Nothing in the logs. I try to launch it again, it comes up with a message that Powerpoint failed to start properly, and do I want to start in safe mode, click yes, and nothing happens. The third time it comes up and says it failed to start in safe mode, do I want to try a repair install. Infinite loop. Now, I don't know if Powerpoint *ever* worked on this laptop. The manager got it used after the previous user left the company. I have not wiped and reinstalled as I was not sure where the reinstall media was for that laptop. :-( Any ideas? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
