Have you checked the task manager to see if multiple instances are running
in processes?

-----Original Message-----
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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