Thanks. I looked under "general" and didn't see anything about data, but if I get a chance, I'll check those settings.
-----Original Message----- From: Louis, Joe [mailto:jlo...@guardianalarm.com] Sent: Friday, April 29, 2011 12:05 PM To: NT System Admin Issues Subject: RE: AT&T iphone problems Sorry if you have already checked these, but I'd start here: Trusting he's not restricted to or trying to use a VPN on the phone... If it's not a 3G connection, you might not get data. IIRC, they come defaulted with data roaming off. Might also want to make sure he hasn't turned off 3G on the phone (General > network > enable 3g). Also there, turn off Cellular Data and Data Roaming if they aren't on. ---------------------------------- Joe Louis Systems Network Manager Guardian Security Services -----Original Message----- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, April 29, 2011 11:34 AM To: NT System Admin Issues Subject: RE: AT&T iphone problems Umm... I think it said "E". But the signal strength was not very good. I know Verizon has had problems the past few days, so it would not be out of the realm of possibility, one would think, that AT&T might have a few problems as well. From: William Robbins [mailto:dangerw...@gmail.com] Sent: Friday, April 29, 2011 11:15 AM To: NT System Admin Issues Subject: Re: AT&T iphone problems Obvious question: Does he have a data plan? I know they are all supposed to, but...it's AT&T. Does the phong show 3G in the upper left? (Or I think it's an E, on EDGE) - WJR On Fri, Apr 29, 2011 at 09:46, John Aldrich <jaldr...@blueridgecarpet.com> wrote: One of my users has an iPhone on AT&T, and he says recently he stopped getting data services on the phone unless he was connected to a wi-fi access point. I have Googled the problem, but maybe I'm just not phrasing it right. I find all sorts of info on how to tether your iPhone to wi-fi, but nothing about not getting data services. Caveat: I have no idea how long this problem has existed, the user just brought it to me today. I checked and wifi is ON, but nothing in the settings about disabling non-wifi data. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
