Yeah... pretty much what I figured. Just thought I'd double-check with you guys as I know next to nothing about the iPhone.
From: Guyer, Don [mailto:don.gu...@fiserv.com] Sent: Friday, April 29, 2011 11:48 AM To: NT System Admin Issues Subject: RE: AT&T iphone problems I sit in the office all day with 1 bar (building is horrible for all cell phones) and can send/receive texts/emails on my iPhone. I seriously think this is account/feature related. If its hardware, theyre going to have to swap it or send it out for repairs. Don Guyer Windows Systems Engineer RIM Operations Engineering Distributed A Team, Tier 2 Enterprise Technology Group Fiserv don.gu...@fiserv.com Office: 1-800-523-7282 x 1673 Fax: 610-233-0404 www.fiserv.com From: William Robbins [mailto:dangerw...@gmail.com] Sent: Friday, April 29, 2011 11:42 AM To: NT System Admin Issues Subject: Re: AT&T iphone problems Yup, refer the to the carrier customer support. Which, in retrospect, should've been my first reply as ther is next to nothing you can do to troubleshoot the device and you have no way to ascertain any true history because, to paraphrase House, "Users Lie." Of course you could always break into their home I suppose as they do on the show, have no worries about getting caught, they never do on TV. :P - WJR On Fri, Apr 29, 2011 at 10:33, John Aldrich <jaldr...@blueridgecarpet.com> wrote: Umm... I think it said "E". But the signal strength was not very good. I know Verizon has had problems the past few days, so it would not be out of the realm of possibility, one would think, that AT&T might have a few problems as well. From: William Robbins [mailto:dangerw...@gmail.com] Sent: Friday, April 29, 2011 11:15 AM To: NT System Admin Issues Subject: Re: AT&T iphone problems Obvious question: Does he have a data plan? I know they are all supposed to, but...it's AT&T. Does the phong show 3G in the upper left? (Or I think it's an E, on EDGE) - WJR On Fri, Apr 29, 2011 at 09:46, John Aldrich <jaldr...@blueridgecarpet.com> wrote: One of my users has an iPhone on AT&T, and he says recently he stopped getting data services on the phone unless he was connected to a wi-fi access point. I have Googled the problem, but maybe I'm just not phrasing it right. I find all sorts of info on how to tether your iPhone to wi-fi, but nothing about not getting data services. Caveat: I have no idea how long this problem has existed, the user just brought it to me today. I checked and wifi is ON, but nothing in the settings about disabling non-wifi data. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
