Assuming its running XP:
1. you want to change the settings to show hidden files and folders
2. navigate to the following folders (and subfolders) and verify
everything is NOT hidden:
"C:\Documents and Settings\%username%\Start Menu\..."
"C:\Documents and Settings\Default User\Start Menu\..."
I hope it works for you...
Jimmy
-----Original Message-----
From: jesse-r...@wi.rr.com [mailto:jesse-r...@wi.rr.com]
Sent: Monday, June 06, 2011 1:59 PM
To: NT System Admin Issues
Subject: RE: 'All Programs' icons missing
What do you mean by unhide the items? From where?
Original Message:
-----------------
From: Jimmy Tran jt...@teachtci.com
Date: Mon, 6 Jun 2011 13:51:16 -0700
To: ntsysadmin@lyris.sunbelt-software.com
Subject: RE: 'All Programs' icons missing
I had a case like this last week. You have to go into the users profile
and unhide the icons under the start menu... That worked for me. Also,
run Malwarebytes to clean up any problems.
Jimmy
-----Original Message-----
From: jesse-r...@wi.rr.com [mailto:jesse-r...@wi.rr.com]
Sent: Monday, June 06, 2011 1:36 PM
To: NT System Admin Issues
Subject: 'All Programs' icons missing
A week or so ago, we had 2 users suddenly lose their icons to programs
located under Start->All Programs. These are WinXP machine, local
profiles. The subdirectories are all there and visible (Games,
Accessories, UltraVNC, and all the others), but the shortlink links to
the
actual programs are ALL gone.
Their desktop icons have not been effected by this.
I know I can probably blow away their profile and re-create to get icons
back but... any idea what might have happened and how to get them back?
Short of replacing their profile?
JR
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