First he gets his 'stuff' off to dvd then I would boot to the recovery console and run 'fixmbr'. Then use the restore disk.
-----Original Message----- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Wednesday, July 06, 2011 1:54 PM To: NT System Admin Issues Subject: RE: Weird machine issue (home user) Yeah... I may just advise the user to wipe it and reinstall... Will the OEM "restore" disk be sufficient or would you use like a linux boot disk first to wipe it and then reinstall with the restore disk? From: Shauna Hensala [mailto:she...@msn.com] Sent: Wednesday, July 06, 2011 1:51 PM To: NT System Admin Issues Subject: RE: Weird machine issue (home user) There are a ton of rootkits out there - the purpose of each is to avoid detection - just because you can't find it does not mean it is not present. Shauna Hensala > From: jaldr...@blueridgecarpet.com > To: ntsysadmin@lyris.sunbelt-software.com > Subject: RE: Weird machine issue (home user) > Date: Wed, 6 Jul 2011 13:43:25 -0400 > > That was my thought, but I ran TDSSKiller and it didn't find anything... > *shrug* I'm sure there are other rootkits, but Vipre Home Premium is loaded > on there as is Malware Bytes. > > > > From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] > Sent: Wednesday, July 06, 2011 1:41 PM > To: NT System Admin Issues > Subject: RE: Weird machine issue (home user) > > > This is sounding more and more like a root kit of some sort! > -- > richard > > "John Aldrich" <jaldr...@blueridgecarpet.com> wrote on 07/06/2011 > 12:38:41 > PM: > > > Another thing is that when you go to add/remove programs, it never > > shows > any > > programs in there... not sure if it's "hidden" or if it's just so > > slow > it's > > taking too long to show. > > > > > > > > > > -----Original Message----- > > From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] > > Sent: Tuesday, July 05, 2011 10:09 PM > > To: NT System Admin Issues > > Subject: Weird machine issue (home user) > > > > One of my former co-workers asked me to look at his computer awhile back. > I > > cleaned a piece of malware off it and he was happy. A few weeks back > > he called me and said it was acting strange again, so i took a look > > at it and > > > ran the usual tests (malware bytes, Vipre Rescue) and nothing was found. I > > > ran the "autoruns" and found a few "suspicious" or unnecessary > > things at > > startup so I disabled those. > > > > The computer in question is a few years old Dell running XP Media Center. > > It has Vipre Home Premium on it. This afternoon I ran TDSSKiller on > > it and > > > *that* didn't find anything. > > > > The main symptoms are just general sluggishness opening *any* app > > and severe sluggishness on the internet. The internet *could* be the ISP. He's > > > getting about 2.5 mb/sec down and should be getting at least 10, > > from what > > > I've been told. > > > > Anyway, just wondering if anyone has any suggestions on any other > utilities > > I could try or any other suggestions? > > -- > > Thanks, > > John Aldrich > > Blueridge Industries > > IT Manager > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to listmana...@lyris.sunbeltsoftware.com > > with the body: unsubscribe ntsysadmin > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: http://lyris.sunbelt-software. > > com/read/my_forums/ > > or send an email to listmana...@lyris.sunbeltsoftware.com > > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
