On Mar 14, 2011, at 4:43 PM, Williams, Josh B. wrote:

I am currently trying to use your NUT program to monitor a SMART3000RMOD2U TRIPP LITE device. I find that it connects with the in the device folder as hiddev0 and if I connect a second device it connects under hiddev1.

The /dev/hiddev* devices are a red herring, and will usually disappear after you get the right NUT driver running.

I attempted to use your software with the driver=usbhid-ups and port=auto, but when I try to discover it it can't be found. Then when I run the command /sbin/usbhid-ups -a ups1 -D where ups1 described the driver and port combination, I get the following output:

This Tripp Lite device (09ae/3014) is not (yet) supported by usbhid- ups. Please make sure you have an up-to-date version of NUT. If this does not fix the problem, try to tun the driver with the '-x productid=3014' option. If this fails, try the tripplite_usb driver. Please report your results to
the NUT user's mailing list <[email protected]>

It looks like that device ID has been in usbhid-ups since 2008. What version of NUT are you running?

For debugging, you can also try adding "-u root", since if that version of NUT isn't aware of that particular model, it will not set the permissions properly on the /dev/bus/usb node.

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