They called me back today. Said the inventory manager didn't approve to ship out new ones. She did however say I could ship my edition in and they would send me out a replacement. I declined.
Justin Lawson Millbury Ma Flickr.com/photos/justinlawson Worcesterbigyear.blogspot.com On Fri, Feb 6, 2015 at 7:33 AM -0800, "Michael Scheibel" <[email protected]> wrote: Re: Sibley, 2nd edition. This morning, I called the number given in an earlier post (1 800 793 2665) twice, both times I was told by two different reps "there is no replacement program" available from Knopf, and that the information circulating on the internet is false.Mike ScheibelBrookhaven On Thu, Feb 5, 2015 at 4:42 PM, Justin Lawson <[email protected]> wrote: I called when it was first reported to this list. The first person I spoke with said that all retailers were sent a letter in NOVEMBER stating there was a replacement and that retailers would replace. I hung up and called back. The next person said the same thing. I then said well I bought my book on the release date and I no longer had my receipt as I didn't know I would have to replace it. She then took my contact information and stated that there is a list and that within a few weeks I would receive by UPS a new version of Sibleys. I would suggest calling back. Sent from Outlook On Thu, Feb 5, 2015 at 1:31 PM -0800, "Gary Kohlenberg" <[email protected]> wrote: I just spoke with Knopf Publishing about the replacements of Sibley's 2nd edition and there is NO program to replace these books. This was apparently an understanding with some individuals but not a recall for general purchases. Too bad. Gary Kohlenberg -- NYSbirds-L List Info: http://www.NortheastBirding.com/NYSbirdsWELCOME http://www.NortheastBirding.com/NYSbirdsRULES http://www.NortheastBirding.com/NYSbirdsSubscribeConfigurationLeave.htm ARCHIVES: 1) http://www.mail-archive.com/[email protected]/maillist.html 2) http://www.surfbirds.com/birdingmail/Group/NYSBirds-L 3) http://birdingonthe.net/mailinglists/NYSB.html Please submit your observations to eBird: http://ebird.org/content/ebird/ -- -- NYSbirds-L List Info: Welcome and Basics Rules and Information Subscribe, Configuration and Leave Archives: The Mail Archive Surfbirds BirdingOnThe.Net Please submit your observations to eBird! -- -- NYSbirds-L List Info: http://www.NortheastBirding.com/NYSbirdsWELCOME http://www.NortheastBirding.com/NYSbirdsRULES http://www.NortheastBirding.com/NYSbirdsSubscribeConfigurationLeave.htm ARCHIVES: 1) http://www.mail-archive.com/[email protected]/maillist.html 2) http://www.surfbirds.com/birdingmail/Group/NYSBirds-L 3) http://birdingonthe.net/mailinglists/NYSB.html Please submit your observations to eBird: http://ebird.org/content/ebird/ --
