Remember, Premier have taken over VSAR *and* OAR which would immediately improve the financial income. I know of a good few number of people who were with OAR.
On Wed, Sep 28, 2011 at 9:26 AM, Eric van der Walt <[email protected]>wrote: > Taking a high-level view of the situation: > > How will it be possible for Premier to operate profitably in Obs with > the same client base, while providing the same (or better) levels of > service? > > Basic common sense implies that they must either: > > a) increase charges, or > b) decrease costs (i.e. service quality; or was VS operating very > "inefficiently"?), or > c) significantly grow their client base, where VS failed to do so. > > I for one would be keen to join a more formalized "collective > bargaining" structure/group, preferably facilitated by OBSID and/or > ONW, which would negotiate rates, monitor service, etc., and hopefully > ensure a measure of continuity over time. It also seems to make sense > to integrate the private security ("armed response") as far as > possible with the security efforts of the OBSID. From what I've seen > over the past year or two, the OBSID is being run very well, and at > least it would seem to be motivated by personal interest in addition > to purely commercial imperatives. > > In other words, I'd rather pay my armed response fees to OBSID (or > ONW?), and have them "provide" the alarm monitoring and patrolling > functions along with their more community-wide security efforts... > > > On Sep 27, 6:10 pm, Ancois Bester <[email protected]> wrote: > > Hi all, > > > > Below an email from Vetus Schola management. Their apologies for the > belated > > reply: > > --------------------------- > > > > Dear Observatory Armed Response Client; > > > > It is with regret that we note the concerns coming from Armed Response > > clients in Observatory, as our intention was never to cause upset or to > > appear under-handed in any way in these proceedings. It was sincerely > hoped > > that the official communication to all clients in letter form would > answer > > any questions that may have arisen, both in terms of the practicalities > of > > the transfer to Premier Security, as well as the sincerity of our > intentions > > in this matter, and that such communication would allay any fears or > > concerns in this regard. > > > > Nevertheless, as already eloquently put by Mr James Cowley in his mail of > > earlier today to the OBS Google Group, Vetus Schola has effectively been > > subsidising the Armed Response unit for at least the past 12 months, and > > with a client base of just over 90 clients it was simply impossible to > > continue to bear the associated cost of running Response vehicles in OBS > > with 3 crew members etc. Despite our best efforts to grow in the > > neighbourhood it was unsuccessful – through no one’s fault and for no > want > > of trying. It was at this point that a partner was sought who could take > > over the client base, someone with the capacity to deliver the kind of > > service we would be satisfied with. It was also important to VS that we > > found someone willing to take over the existing staff, or as many as > > possible, so that the same experienced and dedicated crew members could > > remain in OBS and continue to deliver the standard of service you have > come > > to expect. > > > > Given the established nature of Premier, and their existing > infrastructure, > > it became clear that they were the logical choice to take over, > essentially > > ticking all the right boxes in terms of the criteria mentioned above in > > terms of professionalism and service delivery. As stated in the letter > to > > all our previous clients, our discussions with Premier also focused on > > ensuring that existing VS contracts – including pricing structure etc. – > > would be honoured going forward. Of course, as also stated in an earlier > > thread to the Group, the CPA will still provide protection for consumer > > rights where clients are not satisfied and wish to make alternative > > arrangements. > > > > Finally, we wish to assure all clients that these developments have all > > occurred just recently and have moved very quickly, as they sometimes do, > > and as such we can assure everyone that this is certainly not a case of > > anything being hidden until the last possible moment, but we did want to > > move quickly to ensure a seamless transition of services to you as the > > client. > > > > We trust that the response above will go some way to allaying any fears > or > > concerns there may be, but wish to reaffirm our commitment in OBS as we > will > > still be very much involved in the OBSID in terms of the patrolling and > > crime-prevention element, as per our commitment to OBSID, and with a view > > very much centred on continuing to forge and build on the excellent > > relationships we have with the OBSID and ONW, as well as other service > > providers. > > > > With sincere apologies for any inconvenience caused, > > > > The VS Board of Directors > > > > Vetus Schola > > > > Protection Services (Pty) Ltd > > > > Tel + 27 (0) 21 914 1927 > > > > Fax + 27 (0) 21 914 9270 > > > > Cell + 27 (0) 82 672 4004 > > > > Fax2Email 0865740041 > > > > Email *[email protected] <[email protected]>* > > > > Web *www.VetusSchola.co.za <http://www.vetusschola.co.za/>< > http://www.vetusschola.co.za/>* > > > > Best regards, > > Ancois > > *Assistant to COO, Office Manager* > > > > <http://goog_1464495583/> <http://goog_1464495583/>OBSID< > http://obsid.org.za/>: > > Observatory Improvement District > > 41 Station road, Observatory > > [email protected] / [email protected] > > *tel*: 021 448 7090 *fax*: 086 639 4005 > > OBSID website <http://www.obs.org.za/improvement-district/> > > Facebook<http://www.facebook.com/Observatory.Improvement.District> > > Twitter <https://twitter.com/#%21/OBSID_Obs> ONW Google group > > <https://groups.google.com/forum/#%21forum/obsnw> > > iloveobs Google group < > https://groups.google.com/forum/#%21forum/iloveobs> > > > > On 27 September 2011 18:06, Trevor Hughes <[email protected]> wrote: > > > > > > > > > > > > > > > > > I received a personal email from Richard Frost. I have invited him to > > > join the group and introduce himself here and reply to the group. I > > > guess he contacted others personally too. > > > > > Trev > > > > > -- > > > You received this message because you are subscribed to the Google > Groups > > > "The Observatory Neighbourhood watch" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/obsnw?hl=en. > > > > > > > > image003.jpg > > 1KViewDownload > > -- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/obsnw?hl=en. > > -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/obsnw?hl=en.
