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Hi, Please respond with all the information needed, so that your submittal is considered. We will get back to you if the resume is screened in. Thank you. PLEASE REPLY TO r...@vedainfo.com only. 1. Full Name of the consultant : 2. Current Location: City, State and ZIP code: 3: Relocation: 4. Phone Number: 5. Email ID: 6. Visa status: 7. Availability: 8. Rate, AI, C2C: Lotus Email and Collaboration specialist Location : Southern California Start Date : 11/09/2009 Duration : 11 Months # of Position : 2 Rate : $Keep it Low Job Description: • A combination of education, training and experience to gain knowledge and skills generally equivalent to those typically possessed by a college graduate. • Typically possess 2 to 5 years of Helpdesk or IT customer service experience, demonstrated experience supporting a multiple platform Primarily Window XP and UNIX and AIX. • Demonstrated knowledge and Domino users problems. • Demonstrated of isolating and resolving problems related to Mcafee Anti Virus, IE-6 and remote access service such Cisco Dialup, VPN, wireless devices ad wireless network networking. • Knowledge if Ethernet, Tivoli Remote Control and TCP/IP. Responsibilities : • Email and Collaboration specialist is primary point of Contact for customer with corresponding issues that has been escalated from IT Service Desk Tech. • The specialist is responsible for prompt , professional and courteous interaction with client as well as clear the typical responsibilities will include ; 80% customer service phone by using Pregrine , Tivoli Remote Control Agent and using documentation from IBM lotus notes. Preferences : Lotus 8.5.1 with Bachelors Degree --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "ocp-dba" group. To post to this group, send email to ocp-dba@googlegroups.com To unsubscribe from this group, send email to ocp-dba+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/ocp-dba -~----------~----~----~----~------~----~------~--~---
