Mark Howard wrote:
Hi All
I have had an ADSL connection (Jetstart - capped at 128k) working for the last almost 2.5 years. Have only noticed the line dropping out maybe once a month or so.
All of a sudden, about a month ago it started dropping out several times a day, to a point where it is bordering on un-useable.
The story I'm getting from Telecom is that the line was marginal to begin with (I'm nearly 4km from the exchange) and there is nothing that Telecom can (or at least is prepared to) do. They have suggested that upgrading my modem (currently a Nokia Ni500) might fix the problem.
Some questions, for people who know about these things:
Given that the connection was working well for so long and then suddenly turned pear-shaped, it is reasonable for them to suggest that something has happened to their network (which has tipped my connection over the edge of "marginal") and its not reversable?
FWIW, I recently had similar trouble with a new install using a Dlink DSL504 ADSL router, and the relatively clueful person from Xtra-helpdesk (yes, clueful, I kid you not) informed me there'd been some trouble with that model, particularly with the new ASLAM's going into exchanges (vs the old DSLAM's) so it's just possible that the problems started because they switched to an ASLAM.
...the fix in my case was to upgrade the firmware on the router, but apprently I had the encapsulation wrong as well, and switched from LLC to PC-MUX or something like that.
Hmm, just doing a bit of research I find
http://www.orcon.net.nz/help/kb/ADSL/DLINK/
and it says upgrading the firmware prob wasn't necessarily a great idea, and there is a better way. Oh well. No idea if your modem has a similar problem or not.
-- Seth Wagoner Webfoundry Ltd PO Box 13181 Suite 33, Hotel Off The Square 115 Worcester St DDI +64-3-3740025 Cell +64-21-254-7971
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