> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Nicholas DeLacey
> Sent: Wednesday, 1 December 2004 9:23 a.m.
> To: [EMAIL PROTECTED]
> Subject: [DUG-Offtopic] RE: Recommendations for good 
> Broadband providers in Auckland
> 
> 
> interfering with my connection), and the average wait time on the help
> desk at the moment is *45 MINUTES*. I didn't know this the first few
> times I called and waited as long as 30 minutes on one call before
> giving up.

A trick to getting through to help desk : call at geek times.
Completely blew out my setup re-installing my network
card one morning at about 2 (as you do) and got to helpdesk with no
wait,
and it seemed to be a higher level of support too.

Cheers, Kurt.
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