My experience with xtra help (a wee while ago) was that if you mentioned the word network, they basically didn't want to talk to you. 'Sorry we only support single machine installations'. This was really great for an office environment !!
Rob Martin Software Engineer phone +64 03 377 0495 fax +64 03 377 0496 web www.chreos.com Wild Software Ltd ----- Original Message ----- From: "Wilkin, Kurt" <[EMAIL PROTECTED]> To: "NZ Borland Developers Group - Offtopic List" <[EMAIL PROTECTED]> Sent: Wednesday, December 01, 2004 10:47 AM Subject: RE: [DUG-Offtopic] RE: Recommendations for good Broadband providersin Auckland > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Nicholas DeLacey > > Sent: Wednesday, 1 December 2004 9:23 a.m. > > To: [EMAIL PROTECTED] > > Subject: [DUG-Offtopic] RE: Recommendations for good > > Broadband providers in Auckland > > > > > > interfering with my connection), and the average wait time on the help > > desk at the moment is *45 MINUTES*. I didn't know this the first few > > times I called and waited as long as 30 minutes on one call before > > giving up. > > A trick to getting through to help desk : call at geek times. > Completely blew out my setup re-installing my network > card one morning at about 2 (as you do) and got to helpdesk with no > wait, > and it seemed to be a higher level of support too. > > Cheers, Kurt. > This electronic message together with any attachments is confidential and > intended for the named recipient's use only. If you are not the intended > recipient (i) do not copy, disclose or use the contents in any way, (ii) > please let us know by return email immediately then destroy the message, and > any hard copies of the message, and any attachments. The sender of this > message is not responsible for any changes made to this message and/or any > attachments and/or connection linkages to the Internet referred to in this > message after it has been sent. Unless otherwise stated, any pricing > information given in this message and/or attachments is indicative only, is > subject to change and does not constitute an offer to buy or sell securities > or derivatives at any price quoted. Any reference to the terms of executed > transactions should be treated as preliminary only and subject to separate > formal written notification. Where reference is made to research material > and/or research recommendations, the basis of the provision of such research > material and/or recommendations is set out in the relevant disclaimer. > > _______________________________________________ > Offtopic mailing list > [EMAIL PROTECTED] > http://ns3.123.co.nz/mailman/listinfo/offtopic > _______________________________________________ Offtopic mailing list [EMAIL PROTECTED] http://ns3.123.co.nz/mailman/listinfo/offtopic
