Hi Andy, You have a very legitimate request. I think it would help the community, if we could have a web interface to submit ticket. That will help the community to see what has already been submitted (and avoid duplicates) and track progress on resolution.
Thanks, Gildas ONAP Release Manager 1 415 238 6287 -----Original Message----- From: onap-discuss-boun...@lists.onap.org [mailto:onap-discuss-boun...@lists.onap.org] On Behalf Of Andrew Grimberg Sent: Wednesday, July 19, 2017 7:57 AM To: onap-discuss@lists.onap.org Subject: [onap-discuss] Getting Release Engineering support Greetings folks, I've been seeing a large uptick in unicast support requests directly to myself or myself and other LF Release Engineers. As an reminder, the LF Release Engineering team does not work on support requests that are directed to our personal / corporate email. Support requests _must_ be directed at our helpdesk ticketing system by sending them to helpd...@onap.org If we feel that the request / issue doesn't warrant being in a ticket we'll pull the discussion offline from the ticketing system, but that is where you should be starting for most things. -Andy- -- Andrew J Grimberg Lead, IT Release Engineering The Linux Foundation _______________________________________________ onap-discuss mailing list onap-discuss@lists.onap.org https://lists.onap.org/mailman/listinfo/onap-discuss
