The slow downs I saw this morning happened in 2 specific cases :

1)  I had done a search for issues by project/status/type/fix version to list 
all the open Epics for SDNC in the Casablanca release and was trying to update 
the epic name on one of the issues.  It hung and eventually told me that the 
system could not access that issue.

2) I had clicked the link to "add a comment" to an existing Jira I'd received 
in email, and when I committed my change the system hung and again told me it 
could not access that issue.

At that point I gave up.



Dan Timoney 
Principal Technical Staff Member
AT&T
Email : dtimo...@att.com
Office : +1 (732) 420-3226
Mobile : +1 (201) 960-1211
200 S Laurel Ave, Rm E2-2A03
Middletown, NJ 08873

On 7/18/18, 1:35 PM, "bf1...@att.com via RT" 
<onap-helpd...@rt.linuxfoundation.org> wrote:

    I suspect its the smart search that is eating up client memory/cpu trying 
to do things but that is just a guess since its really really slow until it 
decides that the text I am entering doesnt match anything when creating a new 
JIRA ticket.
    
    Brian
    
    
    -----Original Message-----
    From: ONAP-TSC@lists.onap.org <ONAP-TSC@lists.onap.org> On Behalf Of 
Jessica Wagantall via RT
    Sent: Wednesday, July 18, 2018 1:25 PM
    Cc: liam.fal...@ericsson.com; kp...@linuxfoundation.org; 
ONAP-TSC@lists.onap.org; r...@linuxfoundation.org; LEFEVRE, CATHERINE 
<cl6...@intl.att.com>
    Subject: [onap-tsc] [ONAP Helpdesk #58470] Jira issues - again
    
    Adding some notes from Ryan on his recent investigation:
    
    -----------------------------
    Looking through the jira logs for this user (djtimoney), I find no evidence 
of timeouts or other errors. sar says the system is not under any load at the 
time of the problem. The jira logs show nothing particularly unusual in usage. 
All the pages that I see the user visiting appear snappy for me. The project of 
interest is SDNC-395 and the user is probably in the agile view.
    Some swap is still being used, however, so I boosted the system ram from 8G 
to 12G
    I'm unsure that this will be a fix since I can't replicate the problem, but 
it should help.
    
    -----------------------------
    
    Thanks!
    Jess
    
    On Wed Jul 18 12:36:03 2018, liam.fal...@ericsson.com wrote:
    > Hi All,
    > 
    > Don't know if this is helpful. Jira seems to be at its worst from
    > about 11:00-15:00 UTC (One advantage of local time being ~UTC here).
    > My speculation is that during these hours people in the east are
    > finishing their day, people in Europe are in the middle of the day and
    > people on the east coast of the Americas are starting their day,
    > therefore during those four hours we have the heaviest load on Jira.
    > 
    > Best Regards
    > Liam
    > 
    > On 18/07/2018, 17:24, "ONAP-TSC@lists.onap.org on behalf of Jessica
    > Wagantall via RT" <ONAP-TSC@lists.onap.org on behalf of onap-
    > helpd...@rt.linuxfoundation.org> wrote:
    > 
    > Adding Ryan
    > 
    > Dear Ryan,
    > 
    > From the stats we are capturing, were you able to detect any
    > inconsistencies during
    > the morning today?
    > 
    > Also, yesterday at 8:30 am PT time looks like Pam reported the same
    > issue too.
    > 
    > Thanks a ton!
    > Jess
    > 
    > On Wed Jul 18 08:51:18 2018, dt5...@att.com wrote:
    > > LF IT,
    > >
    > > For the second consecutive week, I find myself unable to prepare for
    > > my weekly SDNC project meeting because Jira freezing and not applying
    > > updates.  I opened a ticket on this last week as well (see attached).
    > > I will appreciate if you can address this issue at your earliest
    > > convenience.  It is frankly already too late to help for this
    > > morning’s call, but it would be good if I can at least follow up from
    > > my meeting with updates later today.
    > >
    > > Thanks!
    > > Dan
    > >
    > > --
    > > Dan Timoney
    > > SDN-CP Development
    > > ONAP Project Technical Lead : CCSDK and SDNC
    > >
    > > Please go to  D2 ECOMP Release Planning
    > > 
Wiki<https://wiki.web.att.com/display/DERP/D2+ECOMP+Release+Planning+Home>
    > > for D2 ECOMP Project In-take, 2016 Release Planning, Change
    > > Management, and find key Release Planning Contact Information.
    > >
    > 
    > 
    > 
    > 
    > 
    > 
    > 
    > 
    
    
    
    
    
    
    
    


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