Hi

Hope you are doing great!!
We have urgent requirement for the below position.

Please reply at a...@tresourceinc.com for quick response


The following requisition has been assigned:

 TITLE:

 Oracle Policy Automation – Lead Consultant

 STATUS:

 Open

 JOB CODE:

 16024

 LOCATION:

 San Diego, CA, United States

 # of Openings:

 1

Contract



Requisition Details:



*Summary:*

The Oracle Policy Automation (OPA) Tech Lead role will focus on developing
OPA interviews that will guide Technical Support agents through collecting
the required information from the customer based on the type of issue being
experienced.  Agents will be accessing the OPA interviews from within the
Oracle Service Cloud (OSC) / RightNow client application.

*Responsibilities:*

   - Interpret data field requirements and Visio workflows into an
   integrated OPA data model and interview screen design.
   - Design an OPA rule base that automatically determines field values,
   validates entered data, and shows/hides OPA fields and screens based on
   data inputs.
   - Maintain consistency with the style, database structure, and overall
   design of the existing OPA implementation, leveraging existing rules,
   custom controls, and data attribute configuration as required.
   - Integrate OPA data with OSC/RightNow through the configuration of OPA
   data field input and output mapping.
   - Perform rigorous unit testing to confirm that the OPA interview flow
   matches the Visio workflows provided by the business for all logical paths
   and permutations, and performs the required data collection and
   determinations.

*Required Qualifications:*

   - 6+ years of Oracle Policy Automation development, including experience
   using OPA features such as Inclusions, Checkpoints, Collaboration, and
   multi-lingual deployments
   - 2+ years of hands-on experience with Oracle Service Cloud / RightNow
   administration and/or development, including implementations that
   integrated OSC with OPA
   - 2+ years of experience with web based technologies (HTML, PHP, and
   JavaScript) and using current web design industry standards


   - Bachelor’s degree in Computer Science or MIS or equivalent experience



*Thanks & Regards*

*Amandeep singh  Bali*

*Asst Team Lead Recruitment*



*1700 Park St| Unit 212|*

*|Naperville IL|60563*

Office: 408-709-1760 Ext: 9964

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