On Sat, Jun 25, 2011 at 2:49 AM, Reizinger Zoltán <zreizin...@hdsnet.hu>wrote:
> 2011.06.24. 23:44 keltezéssel, Rob Weir írta: > > Does anyone see a difference other than the obvious difference of >> technology, between the OOo user list and the forums? Are they being >> used for different kinds of things? Or are they just different ways >> of doing the same things? >> > > The user downloaded OOo from OOo site can be aware of OOo mailing lists if > met some problems - users with some knowledge. > If user get OOo without his knowledge, some admin installed on computer, > this happens in small companies or public administration, > This user - average Joe, has knowledge in other software, when met specific > problems, in most cases use some search engine to find answer, then the > forum could came first. > The second type of user prefer forums, and the first type possibly mailing > lists. > > My practice on user forums and Base user and developer mailing list have > differences, in the forums core developers never posts, questions answered > by volunteers or other users. > (It takes time to crawl through all posts, the developers time worth more > than spend reading questions, easily answerable ones.) > In users mailing lists, half answers came from core developers, if they > think, the problem is real. "Easily answerable questions" answered by > volunteers. > In developer mailing list users mostly ISVs or power users use, when met > specific problems, in specific database drivers, or with programming OOo, > and answered usually by developers. > > Zoltan > > +1 this explains better the situation. ML where never popular on the mainstream and very rare to find a traditional user ackowledge or be attracted to ML. -- *Alexandro Colorado* *OpenOffice.org* Español http://es.openoffice.org
