Quoting Geoff Sams <[email protected]>:
I'm in the process of getting a library up and running in our
system. They are in the system with policies in place and patrons
being added and have recently received some transit items from other
libraries to checkout to their patrons.
The only problem is that when they do check the item out, they
receive the error "no matchpoint" and nothing else. It appears that
their own items checkout just fine, but outside items are the only
ones throwing this exception. Can anyone point me in the right
direction for troubleshooting this?
It sound to me like your matchpoints for circulation are too specific.
You probably have matchpoints for library X items at library X and
library Y items at library Y, but not library Y items at library X or
vice versa.
You'll need to find out whose rules should apply and add or modify the
appropriate entries.
You'll find these in the staff client from the Admin Menu => Local
Administration => Circulation Policies.
Thanks,
Geoff Sams
Roanoke Public Library
817-491-2691
--
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
