Thanks, Ben, for the easy-to-follow summary.
On Thu, May 23, 2013 at 10:38 AM, Ben Shum <[email protected]> wrote: > For those following along.... this ended up being an issue with the way > rules were being applied to the specific circulation scenario. The max > fine rate value was missing from the library-specific rules and the > system responded by trying to look for another rule higher up in the > consortium via fallthrough to inherit the entry for it. Unfortunately, > there wasn't any rule higher up to inherit from, so it complained about > not finding a matchpoint when trying to checkout the material. > > Presumably, I suppose this means that either at the library specific > rule (or higher up in the org tree), there must be enough information to > eventually generate a complete circulation entry. At minimum, you need > to include circulate, duration, recurring fine rate, and max fine. > > Hope this helps in case anyone encounters issues in the future. > > -- Ben > > On 05/22/2013 03:38 PM, Geoff Sams wrote: > > That's what is really strange here, all of our policies are open ended. > Library X at library <blank>, for all users. > > > > Only for very specific details do we set that specific of a rule. There > are a set of rules for each libraries that have been working at all > locations until this most recent addition. > > > > Thanks, > > Geoff Sams > > Roanoke Public Library > > 817-491-2691 > > > > > > -----Original Message----- > > From: [email protected] [mailto: > [email protected]] On Behalf Of Jason > Stephenson > > Sent: Wednesday, May 22, 2013 2:33 PM > > To: [email protected] > > Subject: Re: [OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5 > > > > Quoting Geoff Sams <[email protected]>: > > > >> I'm in the process of getting a library up and running in our system. > >> They are in the system with policies in place and patrons being added > >> and have recently received some transit items from other libraries to > >> checkout to their patrons. > >> > >> The only problem is that when they do check the item out, they receive > >> the error "no matchpoint" and nothing else. It appears that their own > >> items checkout just fine, but outside items are the only ones throwing > >> this exception. Can anyone point me in the right direction for > >> troubleshooting this? > > It sound to me like your matchpoints for circulation are too specific. > > You probably have matchpoints for library X items at library X and > library Y items at library Y, but not library Y items at library X or vice > versa. > > > > You'll need to find out whose rules should apply and add or modify the > appropriate entries. > > > > You'll find these in the staff client from the Admin Menu => Local > Administration => Circulation Policies. > > > > > >> Thanks, > >> Geoff Sams > >> Roanoke Public Library > >> 817-491-2691 > >> > >> > > > > > > -- > > Jason Stephenson > > Assistant Director for Technology Services Merrimack Valley Library > Consortium > > > > > > -- Ruth Frasur Director of the Historic(ally Awesome) Hagerstown - Jefferson Township Library 10 W. College Street in Hagerstown, Indiana (47346) p (765) 489-5632; f (765) 489-5808 Our Kickin' Website <http://hagerstownlibrary.org> Our Rockin' Facebook Page <http://facebook.com/hjtplibrary> and Stuff I'm Reading<http://pinterest.com/hjtplibrary/ruth-reads/>
