An update on my previous post:

It may be a different issue as we have tested Z39.50 search behavior in multiple Evergreen versions - full description has been reported as a separate bug: https://bugs.launchpad.net/evergreen/+bug/1713324. The last version where the queries have been okay seems to be 2.12.1 (tested at http://demo.evergreencatalog.com/eg/staff/ <http://demo.evergreencatalog.com/eg/staff/>, i.e. via web client).

To conduct the tests we have been using stock Library of Congress Z39.50 server settings.

Maybe some of the changes introduced in 2.12.2 are the reason for this? Such as a fix that allows boolean fields to be recognized in queries to the Z39.50 server?

The error appears when the result set is a bit large, it looks like a timeout issue.

Linda

On 08/18/2017 08:57 AM, Linda Jansova wrote:
I have discovered that it is probably an older issue that still persists: https://bugs.launchpad.net/evergreen/+bug/1271559... Has anybody come up with a working solution to this?

Linda

On 08/18/2017 08:02 AM, Linda Jansova wrote:
Hi,

We are on 2.12.4 and have been experiencing errors when trying to import records using various fields such as title or author. From the osrfsys.log it is clear that the records are actually found but they fail to come up on the (either desktop or web client) screen.

The error looks like this:

Network or server failure. Please check your Internet connection to 212.osvobozena-knihovna.cz and choose Retry Network. If you need to enter Offline Mode, choose Ignore Errors in this and subsequent dialogs. If you believe this error is due to a bug in Evergreen and not network problems, please contact your help desk or friendly Evergreen administrators, and give them this information:
method=open-ils.search.z3950.search_class
params=["f7f979fe1172f27a598fd8d03feb530d",{"service_array":["NKC"],"username_array":[""],"password_array":[""],"limit":10,"offset":0,"search":{"author":"truhlik"},"service":["NKC"],"username":[""],"password":[""]}]
THROWN:
null
STATUS:

We are sure that there is no network failure (and we have been experiencing these issues from two separate Evergreen installations).

Any ideas what may be wrong?

Thanks in advance!

Linda




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