Hi,
We are in a need of following. Please share relevant profiles on priority *H1/GC & Photo ID Copies are mandatory for submission* *ServiceNow – SaaS Admin * *Camarillo, CA* *3-5 years Exp* *6-12 Months Contract* *Job Description:* · ServiceNow - SaaS (Mandatory) · 5+ years of software development experience in enterprise software and/or building web services at scale · Service Now development and design experience · Programming expertise in Java, JavaScript or other functional programming languages · Expertise in unit and integration test automation · Expertise with HTML technologies including HTML, CSS AJAX and Jelly Scripting practices · Experience with coding and diagnosing problematic SQL · Familiarity with Unix shell and source control systems and tools such as GIT, MAVEN and ANT · Expertise in coding efficient, object-oriented and modularized software · Demonstrated experience with Client and Server-side Java scripting · Demonstrated experience with Service-Now Import Sets and Transform Maps · Demonstrated experience in PowerShell, SSH and/or similar Runbook Automation language · Demonstrated and solid debugging, testing, and problem solving skills. · Demonstrated knowledge and practical experience in implementing and supporting the Service Now Product Line. · General understanding of ITIL and ITSM concepts · Excellent verbal and written communication skills. · As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. · Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. · Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. · Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. · Participate in business meetings with various stake holders on a need basis. · Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. · Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents *Mandatory Skills:* ServiceNow - SaaS TIS Technical Support, Tools Support, Infra Tools Implementation and Trouble shooting, BSM Admin Thanks and Regards, Joshuva – Technical Recruiter Work: +1-703-957-5654 |josh...@javaji.com | Hangouts: joshuvaballa |Skype: joshuva.balla15 Javaji System Solutions Inc. | 44330 Premier Plaza, #130, Ashburn, VA 20147, USA | www.javaji.com -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
