On 10 Sep 2012, at 16:30, Andrew Deason wrote:

> Aside from the spam/abuse angle, which people have covered ("it's a
> problem, but tractable")... many extant RT accounts are pretty
> restricted. IIRC, I can't 'steal' ownership of anything, or comment on
> any ticket I'm not explicitly included on, which makes it pretty darn
> difficult to use.
> 
> I think that means I can't 'resolve' things owned by other people unless
> I get them to explicitly reassign ownership. I also cannot 'delete' spam
> tickets and such.
> 
> Opening _that_ much up I believe is simpler.

Okaty, so as a first step, let's fix this. I believe that this is just a case 
of changing the permission set, and possibly the list of users with a given 
permissions.

I believe a while back, the offer was made to do this, providing that we had 
some agreement on what those permission sets should be.

So, I'm proposing the following sets:

guest:
        As present, can view the openafs-bugs queue, but can't update them

commenter:
        Can do anything to a bug, but can't delete it, or merge it with another 
bug, (these are potentially irreversible steps in RT)

developer:
        Can do anything to a bug

And then the existing set of permissions for the security queue. All active 
accounts would be by default in the 'commentor' state. Anyone who meets my 
earlier criteria for +2 access to gerrit would also be in the developer set.

And then we solve the issue of how to do automatic signup as a separate step.

Any comments?

Cheers,

Simon.


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