Juan Pablo, Dmitry, Peter, Pablo, Rafa and all,

I am not sure to fully understand the root cause of this emails, I am 
plenty sure Juampa's idea of sharing his thoughts about the change to 
the rest of us was a great idea. As Juampa said, we believe that sharing 
ideas is good, so this brain-storming-like thread could be positive for 
us as a company.
I do not fully agree with starting a discussion, in the "I don't agree 
with you / me neither" way. I think it is much better if anyone could 
make his position in a constructive way avoiding direct confronting. 
And, of course, once everyone has stated his point of view, Management 
could hold a meeting with significant stakeholders in order to get a 
final decision.

Now, regarding the original subject. Juampa, it woud be great if you 
tell us a little more about how the change affects each role according 
the current flow [1]. As far as I understand, it is transparent for a 
Reporter, and Triage Team is not affected neither. But I am not sure 
what are the expected changes for the rest.

And one more question, will this affect the SLAs?

Regards,
PL

[1] 
http://wiki.openbravo.com/wiki/Bug_Reporting_Guidelines#The_Issue_Life_Cycle

Juan Pablo Aroztegi wrote:
>> This only affects to RM, QA and Rafa.
>>     
> This affects everyone. Starting from the development team and finishing
> with the end users who report the issues.
>
> Even it it only affected 2 people, it's a key change in our workflow.
> And it therefore deserves being discussed in calm and well thought and
> with the rest of team involved (if they want to). I'm sure that all of
> us will reach to a most satisfactory solution than doing it alone.
> I'm not discovering a new theory with this, it's the open source
> philosophy of sharing ideas and improving with the help of all of us.
>
>   
>> QA has tried to change this flow 
>> thousands of times even since the beginning when we didn't even agree 
>> with the current solution. Because of lack of resources and because of 
>> lack of technical knowledge on how to change things in Mantis finally we 
>> could never change anything. I'm glad to see that now we can do it 
>> that's why it surprises me that the final solution will come up  after 
>> discussing by email and not having  a meeting
>>     
> They are not exclusive. There are 2 ways of going to a meeting: with or
> without preparation. I guess you agree that is better to go after having
> thought about it. So this thread has been started to put the foundations
> of what the issue is, what needs to be solved and a possible solution.
> Then anyone can agree or not with it, propose new ideas, etc.
>
> And if after this a meeting is required, for sure it will be a lot more
> productive than without the previous work.
>
>
>
> Juan Pablo
>
>
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