From that article abstract:
BACKGROUND:
This case report describes a HIS in a Norwegian hospital where the paper-based medical records were scanned and eliminated.
To evaluate the HIS comprehensively, the perspectives of medical secretaries and nurses are described as well as that of physicians.
METHODS:
We have used questionnaires and interviews to assess and compare frequency of use of the HIS for essential tasks, task performance and user satisfaction among medical secretaries, nurses and physicians.
CONCLUSIONS:
... the results support the assertion that *replacing the paper-based medical record primarily benefits the medical secretaries, and to a lesser degree the nurses and the physicians*
The varying results in the different employee groups emphasize the need for a multidisciplinary approach when evaluating a HIS.
The article, named "Use of and attitudes to a hospital information system by medical secretaries, nurses and physicians deprived of the paper-based medical record: a case report",
and has just been made freely available at: http://www.pubmedcentral.nih.gov/articlerender.fcgi?tool=pubmed&pubmedid=15488150
reports
J. Antas