hi All, Within last weeks we had a few pretty big conferences on OM2 with ca. 80, 110 and 300+ participants (checkout from ..branches/2.0/<http://svn.apache.org/repos/asf/incubator/openmeetings/branches/2.0/>, compiled with clean.all and with -Ddb=mysql ) .
In two large conferences we saw strange behavior: our moderators could not start audio/video publishing for themselves and for some other participants. In all cases when moderators clicked on the microphone icon (in participants list) we saw that the status of the microphone/webcam icon changed. However, users reported there was no expected pop-up dialog coming up where user need to select audio/video devices. The strange thing is that audio/video publishing was tested before and right after the conferences have finished - publishing worked just fine. It failed to work only during the time of the conference. I suspect something is going wrong when a high amount of participants is connected, in our case both conferences had over 100 users... Now I'd like to narrow down the issue... How can I determine is it the server- or client- related issue? I think I need to activate debug for both server and client. What should I see on the server and on the client when audio/video publishing is started? I'd appreciate your feedback.. Thanks in advance, Oleg On Thu, Jul 12, 2012 at 3:16 PM, Oleg Larin <[email protected]> wrote: > Alexei, George,- thanks for your replies..**** > > ** ** > > George, - please, see my answers below.**** > > ** ** > > *From:* George Kirkham [mailto:[email protected]] > *Sent:* Donnerstag, 12. Juli 2012 08:02 > *To:* [email protected] > *Subject:* RE: Client issues after upgrade**** > > ** ** > > Oleg,**** > > ** ** > > A few questions for you;**** > > ** ** > > **1) **Did people flush their browser’s cache before using the new > version (this has been a trap for me in the past). > To clear Internet Explorer’s cache, select "Internet Options" and in the > "Internet Options" window, select "Delete..." button, and then in the > "Delete Browsing History" window, on have only "Temporary Internet files" > and "Form data" selected, then select the "Delete" button. > >>> It looks you are right. Originally we did not clean the browser > cache. Nevertheless the new version worked fine for 4-5 people > >>>participating in testing. The client fixed yesterday had firefox and > it looks it was enough to clean cookies. I will do more testing with > >>> another client. If this is the “cache problem” you mentioned, I will > suggest to add a line about it to the upgrade article. **** > > **2) **What was the url you used to check out Openmeetings? Was it “svn > checkout > http://svn.apache.org/repos/asf/incubator/openmeetings/branches/2.0/” > and did you compile it by first running “ant clean.all” and then running > the “ant -Ddb=mysql” ? > >>> We built it according to instructions here > http://incubator.apache.org/openmeetings/BuildInstructions.html > >>> we used svn path > https://svn.apache.org/repos/asf/incubator/openmeetings/trunk/singlewebapp/, > not the one you mentioned. > >>> we did NOT clean.all, but ran “ant -Ddb=mysql”. We will recompile > as you advised and will test. Thanks for the hint! > >>> BTW, what is the difference between those svn branches?**** > > **3) **What is your OpenMeetings Server’s OS, and version of > sun-java? > >>> CentOS release 5.5 (Final) > >>> java version "1.6.0_17"**** > > **4) **Can you reproduce the issues? If so can you send us a few > screen shots at file attachments, please. > >>> I do not think I can send something valuable in the screenshots, > because there is no error message or interface change. > >>> The action simply does not follow the button push (for example, a > dialog “File select” did not come up). > >>> Also I cannot reproduce the error on the machine that is fixed. > When I have access to another machine, I will troubleshoot and > >>> will send an update. Thanks again for your help! > > **** > > ** ** > > Thanks,**** > > ** ** > > George Kirkham**** > > ** ** > > ** ** > > ** ** > > *From:* Oleg Larin [mailto:[email protected]] > *Sent:* Thursday, 12 July 2012 7:17 AM > *To:* [email protected] > *Subject:* Client issues after upgrade**** > > ** ** > > Hi All, **** > > ** ** > > We have upgraded OM from a pretty old version ( 1.5…2 year old) to the > latest one (got from svn about one-week-old) … **** > > ** ** > > At least two clients had the same issue: some buttons in the interface > did not work after the upgrade. **** > > For one client it was button “Go to conference” in audio/video test > dialog (firefox), for another client it was “Select file”- button in file > upload dialog (in IE). Both clients worked with the “old” OM version > flawlessly.**** > > ** ** > > One client was fixed by Flash player upgrade + removing cookies (firefox). > Tomorrow I will work on another one…**** > > ** ** > > Questions:**** > > **- **Is it expected behavior after upgrade? **** > > **- **If yes, what actions we should perform on the clients > after OM server upgrade (remove browser cache, cookies, Flash Player > upgrade etc.) ? **** > > > Thanks!**** > > Alek**** >
