-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi everybody,
i use the following OpenNMS from Source RL: https://opennms.svn.sourceforge.net/svnroot/opennms/opennms/tags/opennms-1.6.0 Repository Root: https://opennms.svn.sourceforge.net/svnroot/opennms Repository UUID: 5a839d81-1113-0410-b63e-f29b616ebcb1 Revision: 11141 Node Kind: directory Schedule: normal Last Changed Author: rangerrick Last Changed Rev: 11110 Last Changed Date: 2008-10-28 15:33:35 +0100 (Tue, 28 Oct 2008) OpenNMS is up and running. I have configured OTRS-Ticketer Plugin. I have compiled the centric-troubleticketer-1.6.0.jar in opennms-tools. Here is my setup: My OTRS-Server runs on 172.16.3.30. opennms.properties - --------------------------- opennms .ticketer.plugin=org.opennms.netmgt.ticketer.otrs.OtrsTicketerPlugin opennms.alarmTroubleTicketEnabled=true opennms.alarmTroubleTicketLinkTemplate=<a href="http://172.16.3.30/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=$ {id}">${id}</a> otrs.properties - ------------------- otrs.endpoint=http://172.16.3.30/otrs/opennms.pl otrs.username=root otrs.password=opennms otrs.state=new otrs.priority=3 normal otrs.lock=unlock otrs.queue=Raw otrs.articletype=note-external [EMAIL PROTECTED] [EMAIL PROTECTED] otrs.articlesendertype=agent otrs.articlecontenttype=text/plain; charset=ISO-8859-15 otrs.articlehistorycomment=update by OpenNMS otrs.articlehistorytype=OwnerUpdate otrs.ownerid=1 otrs.validopenstateid=1, 4, 6, 7, 8 otrs.validclosedstateid=2, 3, 9 otrs.validcancelledstateid=5 otrs.openstateid=1 otrs.closedstateid=2 otrs.cancelledstateid=5 otrs.ticketopenedmessage=Ticket opened by OpenNMS otrs.ticketclosedmessage=Ticket closed by OpenNMS otrs.ticketcancelledmessage=Ticket cancelled by OpenNMS otrs.ticketupdatedmessage=Ticket updated by OpenNMS otrs.articleupdatesubject=Ticket update from OpenNMS OpenNMS restarts fine i have access to three new buttons in Alarms. - Create Ticket - Update Ticket - Close Ticket If i click on Create Ticket i got the following NullPointerException: java.lang.NullPointerException at org.opennms.netmgt.model.events.EventBuilder.setNode(EventBuilder.java: 178) at org.opennms.web.svclayer.support.DefaultTroubleTicketProxy.changeTicket (DefaultTroubleTicketProxy.java:85) at org.opennms.web.svclayer.support.DefaultTroubleTicketProxy.createTicket (DefaultTroubleTicketProxy.java:71) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun .reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java: 39) at sun .reflect .DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java: 25) at java.lang.reflect.Method.invoke(Method.java:597) at org .springframework .aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java: 304) at org .springframework .aop .framework .ReflectiveMethodInvocation .invokeJoinpoint(ReflectiveMethodInvocation.java:182) at org .springframework .aop .framework .ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java: 149) at org .springframework .transaction .interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java: 106) at org .springframework .aop .framework .ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java: 171) at org .springframework .aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at $Proxy34.createTicket(Unknown Source) at org.opennms.web.controller.alarm.AlarmTicketController.create (AlarmTicketController.java:85) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun .reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java: 39) at sun .reflect .DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java: 25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.web.servlet.mvc.multiaction.MultiActionController.invokeNamedMethod (MultiActionController.java:446) at org.springframework.web.servlet.mvc.multiaction.MultiActionController.handleRequestInternal (MultiActionController.java:384) at org.opennms.web.controller.alarm.AlarmTicketController.handleRequestInternal (AlarmTicketController.java:62) at org.springframework.web.servlet.mvc.AbstractController.handleRequest (AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle (SimpleControllerHandlerAdapter.java:48) at org.springframework.web.servlet.DispatcherServlet.doDispatch (DispatcherServlet.java:858) at org.springframework.web.servlet.DispatcherServlet.doService (DispatcherServlet.java:792) at org.springframework.web.servlet.FrameworkServlet.processRequest (FrameworkServlet.java:476) at org.springframework.web.servlet.FrameworkServlet.doPost (FrameworkServlet.java:441) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org .apache .catalina .core .ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java: 269) at org .apache .catalina .core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org .extremecomponents .table.filter.AbstractExportFilter.doFilter(AbstractExportFilter.java: 49) at org .apache .catalina .core .ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java: 215) at org .apache .catalina .core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org .opennms .web .StoreRequestPropertiesFilter .doFilter(StoreRequestPropertiesFilter.java:71) at org .apache .catalina .core .ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java: 215) at org .apache .catalina .core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:265) at org .acegisecurity .intercept .web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java: 107) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter (FilterSecurityInterceptor.java:72) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org .acegisecurity .ui .ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java: 166) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org .acegisecurity .providers .anonymous .AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java: 125) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org .acegisecurity .wrapper .SecurityContextHolderAwareRequestFilter .doFilter(SecurityContextHolderAwareRequestFilter.java:81) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org .acegisecurity .ui .basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java: 173) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org .acegisecurity .ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java: 271) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java: 110) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org .acegisecurity .context .HttpSessionContextIntegrationFilter .doFilter(HttpSessionContextIntegrationFilter.java:249) at org.acegisecurity.util.FilterChainProxy $VirtualFilterChain.doFilter(FilterChainProxy.java:275) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java: 149) at org .acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java: 98) at org .apache .catalina .core .ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java: 215) at org .apache .catalina .core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org .apache .catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 213) at org .apache .catalina.core.StandardContextValve.invoke(StandardContextValve.java: 174) at org .apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java: 127) at org .apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java: 117) at org .apache .catalina.core.StandardEngineValve.invoke(StandardEngineValve.java: 108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java: 174) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773) at org .apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java: 703) at org.apache.jk.common.ChannelSocket $SocketConnection.runIt(ChannelSocket.java:895) at org.apache.tomcat.util.threads.ThreadPool $ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:619) Is there a misconfiguration on my side or have i forgotten something? Thx in advance Ronny -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.8 (Darwin) iEYEARECAAYFAkkQYvgACgkQsbzoKeODmKCHrwCfTHgG9Dp5zAFjv73nNdEUUxTs VAAAmQG4Y/z03uYPC+qQ5joVTnwKo2lp =Oddm -----END PGP SIGNATURE----- ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Please read the OpenNMS Mailing List FAQ: http://www.opennms.org/index.php/Mailing_List_FAQ opennms-devel mailing list To *unsubscribe* or change your subscription options, see the bottom of this page: https://lists.sourceforge.net/lists/listinfo/opennms-devel