Oops. Looks like I'll need postgres 8.1 for the triggers.  I'm running
7.4 now. My yum repo doesn't show 8.x as available on Centos4. Bummer.
Looks like I'll have to manually upgrade.

Thanks for the tip.

On Tuesday, April 14, 2009, Aaron Paxson <aaron.pax...@gmail.com> wrote:
> Ahhhhhh. That actually explains alot!  I'll look at vacuumd. Thanks!
>
>
> On Monday, April 13, 2009, jonathan sartin <jonat...@opennms.org> wrote:
>>
>> On 12 Apr 2009, at 16:50, Aaron Paxson wrote:
>>
>>> All,
>>>
>>> As seen by my last email, I'm building a module to service AdventNet's
>>> ServiceDesk product.  I'm trying to understand the relationship
>>> between Events and TicketServiceLayer.
>>>
>>> It seems the relationship is between Alarms and Tickets (ergo, Alarms
>>> create tickets).  Is there any way to filter which alarms create
>>> tickets?  It looks like all alarms create a ticket.
>>
>> Up to you. You can have an automation create tickets for alarms, but
>> the default is that a ticket is only created by user intervention via
>> the webUI. Look at vacuumd-configuration.xml.
>>
>>>
>>>
>>> Also, does alarms call Plugin.saveOrUpdate() using the existing
>>> ticket, until that alarm clears?  After that, a new ticket is created?
>>> That would be beneficial, as I can add Notes to a ticket after it's
>>> been created for each occurrence of an alarm, until that alarm clears.
>>> Once an alarm clears, it sets it's internal ticket state to Closed?
>>
>> This is all driven by automations. Again, look at vacuumd-
>> configuration.xml for some hints.
>>
>> Cheers ... J
>>
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>
> --
> Aaron J. Paxson
> ---------
> aaron.pax...@gmail.com
> http://aaron.thepaxson5.org
>

-- 
Aaron J. Paxson
---------
aaron.pax...@gmail.com
http://aaron.thepaxson5.org

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